A colleague was moaning one day about the cost of his car insurance. I asked for his details, replicated his answers and started playing with his answers to see what I could do. I asked him about his 15K annual mileage. He was adamant this was correct as he was about his car purchase date....
STAR Stories Indi
IT Infrastructure Outsource
A prominent Dubai based conglomerate IAN to assist them on the outsourcing of the IT infrastructure. The objective of the outsource: improved service levels, improved efficiency, client focus on core capabilities and to gain access to IT capability The scope of services: Networks and telecommunications Cloud / Data Centres / Storage Workstations / end-user compute...
Strategic Transformation and €400k Cost Reduction
An organisation in the financial sector had a limited understanding of the costs it was incurring from its internal shared infrastructure function, from where there was a lack of clear information and a cultural unwillingness to be open. Triggered by a recent acquisition, the business wanted to modernise, explore cloud-based options for application hosting and...
Better, Faster, Cheaper
Major Government security client needed a mechanism for bringing solutions to law enforcement much more quickly than the existing processes allowed
Cloud ERP digital transformation for a major UK Bank
A major established UK Bank initiated a portfolio of programmes to simplify and standardise their internal and external financial control and reporting solution and the associated business process. Following multiple mergers and acquisitions and also some divestments, the Bank ended up with a myriad of people, processes and technology across its numerous Legal Entities and...
Digitalisation of the Supply Chain – enabling competitive differentiation and increasing market share
The retail landscape is changing with a shift towards internet ordering and direct deliveries to customers. Supply Chain is now more than just moving boxes and companies need to start looking at using their supply chain to remain competitive in the market place. There was a need for IT to leverage the supply chain to...
Banking as a Service – new delivery horizons
The regional leadership team of a blue chip PS company set aggressive growth plans as part of its annual financial planning (AFP) cycle. These targets were cascaded to the Financial Services vertical, imminently resulting in the need for a review of the go to market strategy to uplift sales. A new global omni-channel banking proposition...
Define Business Analysis framework for complex Discretionary Portfolio algorithm solution.
The client needed to move away from their current platform as there were flaws in the system resulting in regulatory breaches and customer remediation. Due to the complex and bespoke nature of the underlying algorithms, it had been determined, through an external consultant, that there were no “off the shelf” products which were suitable and...
Two days of deep dive to uncover the real blockers on a market leading product roadmap
The Digital Director was frustrated that the next generation of the company’s flagship software had been subject to a number of delays. There had been a big change to underlying technology, and the team had also been working with an agile coach. After a couple of rounds of consultancy, they had still not discovered why...
Security process improvement decreasing attrition between Senior Management
Penetration testing activities in the organisation were particularly painful. Project often didn’t have budget for it, planning and scheduling involved many different teams, and during the activity itself it was often found that pre-requisites weren’t in place, so often the full scope of the planned testing activity wasn’t performed. This often led to involvement of...
