The business had been acquired and needed to rebrand and separate from the former owners. This was a high street brand that needed to rebrand and maintain its connection to customers. They also needed to set a new culture for colleagues.
STAR Stories Indi
A non compliant insurance renewal process brought up to date
A leading UK general insurance brand had realised that they not been sending out policy terms and conditions in line with regulatory processes and procedures at renewal for certain commercial insurance products. This was primarily down to a lack of governance and understanding of how existing customers were being dealt with at the time of...
Plausibility review on Budget forecast – UK client
At xxx there was a need to increase the effectiveness of the CRO Risk Opinion on the Group Budget. The Risk Opinion in effect identifies a number of key Risk themes – some Strategic Risk and some Emerging Risk – and translates these into Risk drivers which impact the Financials, a form of ‘what-if’ forecast....
Operationalising CRO function – UK client
The client selected a ‘Hard Brexit’ scenario and mobilised a programme to secure market access for clients in remaining EU27 countries. Two exstant EU entities in Madrid and Frankfurt would be repurposed to ensure business and revenue continuity.
Post Merger Integration Programme – UK Client
A global specialist in the Derivatives markets was acquired by a German Bank resulting in the need to integrate a structured Tax/Project Financing Business unit into the Credit Business Area.
Fast access to reliable data enables front-line decision making
The company needed to move from inefficient Excel reporting because it does not sufficiently support decision-making in a modern, data-driven organisation.
Agile Implementation, platform delivery – UK client
Platform delivery backlog caused by refactoring and lack of ‘fit for purpose’ delivery system. Senior IT management targeted the global Flow Credit trade capture platform for the build out of Credit Correlation product handling. The platform was immensely complex (10,000 object classes) and tightly coupled. Refactoring took 6 months during which time the FO business...
Programme Turnaround – International client
The client had developed a transformation portfolio to deliver a new Client Clearing Service for CDS with ambition to be first to market in Europe under EMIR Financial Market Infrastructure rules. The portfolio of 5 programmes was experiencing cost overruns (>€20m on 4 programmes) and delays, the critical 5th programme was deemed an impossible call...
Legal and Tax Services Business embarked on a multi-year billion-dollar digital transformation of all of its customer facing, data and back end systems.
The US transformation was completed and there was now a requirement to move other business units onto the new platform. All customer facing, data and back end systems were required to be migrated to the new platform in the cloud. As law and tax requirements are local to regions, there was also a requirement to...
A commercial regional network restructure, re-homing a large insurance portfolio and financial improvements
A known insurance brand, providing a UK-wide broker network for numerous years, had become somewhat stagnant in its growth, lacked innovation, was seeing a general decline in new business sales and was uneconomic in its overall operation. Coinciding with a wider group restructure, it was clear that other business areas would better manage and serve...
