A new client, coming from a long history of Salesforce customizations, reached a stage where a highly needed critical report could not be made with standard or custom report types, because of the way the database was structured. A consulting firm quoted a design solution that changed the database structure to make it compatible with...
STAR Stories Indi
Cisco Organization Next
Cisco’s uses scenarios to offer many different views of the future. Their technology adapts to fill needs in each future. The goal was to demonstrate how Cisco’s collaboration technology is adaptive to different futures.
Achieving Meaningful Managed Security Service Provider Metrics
The CISO wanted an improved relationship with their MSSP, as it had evolved into a black box setup where they knew very little about what was happening despite monthly service reviews. The client did not have any in-house technical security expertise, and their relationship manager working with the MSSP was more familiar with operational service...
Showing GDPR Compliance with Motivated Intruder Testing
CISO required evidence for DPO that a new business intelligence dataset had been designed in compliance with GDPR best practices.
Taking-on unfamiliar work and driving to conclusion: Being resilient, capable, dependable and dynamic
Whilst hired to work on other work streams for a newly acquired firm I was asked to kick-off and manage an overdue 3-system (Finance, Learning, HR) replacement RFP and selection process from ~28 vendors, and with a tight deadline!
Challenged the status-quo and unsubstantiated claims to save 25% budget and lead this organisation to an alternative Open Source solution.
At a Tier 1 Telecoms company as a solution designer I was assigned to a project (that had already started) to introduce a new business intelligence and data-warehouse platform for statistical data analysis and reporting, where the solution had already been chosen
Deliver multi-team and discipline analysis & requirements in a hostile and disorganised environment
CTO needed to complete their over-running Datawarehouse programme & deliver related technological projects (system replacement, BI reports etc) to their senior users in order to reduce inefficiencies and innovate past the competition.
Head Architect, Systems Engineer and Technical Lead
To design, develop and deliver through FDA approval a worlds first medical imaging product, against very challenging timescales, technological challenges across multiple engineering disciplines (mechanical, optical, electronics and software), and regulatory requirements. The product consists of multiple never done before technologies, such a active eye tracking and ultra-wide OCT. The team were struggling with the...
Developing engagement and bringing the brand to life throughout the customer journey
The Body Shop want to be best in class across all markets in which they operate. They want to offer a service that surprises and delights customers and wanted to create a plan specifically around the contact model that achieves this ambition through their outsourced partner.
£250 million cost savings through architecture and operating model simplification for a large consumer business
A consumer business in the UK, serving 10 million customers with a complex IT architecture and Operating Model, set on a large scale digital transformation programme. However, the co-existence of the transformed estate with the legacy estate, resulted in dual technology stacks and dual operating models, along with the associated uplift in cost & complexity,...
