The Situation

Mid-career professionals at the M3 Job Club were facing an overwhelming job market shaped by AI and digital change. Many attendees felt behind on tools, unsure how to frame their experience in this new landscape, and lacked clarity around how to integrate AI strategically into their job search or career planning.

The Task

I was invited to design and deliver a 90-minute interactive workshop that would demystify AI, build confidence, and equip attendees with practical strategies for using tools like ChatGPT, Blackbox, and Perplexity in their job search, while fostering a sense of control, curiosity, and clarity.

The Action / Approach

To help attendees move from uncertainty to digital confidence, I focused on empowerment through simplicity, relevance, and strategy:

  • Designed an “AI Squad” metaphor to help attendees reframe AI as a supportive team, not a threat

  • Introduced free, practical AI tools and guided attendees through real-time use cases for job search research, CV prep, and interview readiness

  • Created a safe space to ask questions and challenge limiting beliefs around AI and digital transformation

  • Used live demos to show how tools like ChatGPT could support reflection, personal branding, and application strategy

  • Encouraged mindset shifts through discussion of “agility” and “ownership” in job search behaviours

  • Positioned AI not as a shortcut, but as an amplifier of human insight and strategy

  • Provided simple prompts, frameworks, and next steps to build digital momentum post-workshop

The Result

The workshop delivered tangible impact across confidence, capability, and mindset, reflected in both live feedback and post-event engagement:

  • Increased agility and responsiveness as attendees learned to research roles, companies, and industry shifts using AI tools

  • Created a culture of involvement and curiosity, with high engagement and peer discussion throughout

  • Demystified the “AI black box”  attendees left with usable tools, not just theory

  • Supported attendees in reframing their job search as a strategic and empowered process

  • Improved clarity in personal career planning, several participants reported taking immediate action using new tools

  • Enabled collaboration beyond the session, with follow-up interest in community Q&A and tool-sharing

  • Reduced confusion and anxiety around AI’s role in hiring, boosting participants’ sense of agency

  • Delivered a successful, timely learning experience rooted in real-world transformation, not digital hype

Focus In On: Responsible for Digital Business Transformation

New Areas of Value:

More consistent and sustainable profitability and business growth

Creating a culture of involvement, empowerment and connection to the business

Improved business agility and ability to rapidly respond to change and opportunity

Enabling collaboration beyond the boundaries of an enterprise

More satisfied and engaged employees with increased retention and productivity

Effective delivery against financial targets

Successful, timely delivery of evidence-based digital transformational outcomes; beyond digitisation

Digital transformation that drives, moves and resets the organisation’s vision

Driving a culture of innovation for easier and faster adoption of future digital trends

Improvements around:

Lack of agreement of transformation governance and stakeholder understanding leading to a fragmented approach

Lack of transformation, change and agility mindset in leadership

Lack of clarity around existing operating model, internal business ecosystem or cross-functional teams

Conflict between perception and reality of digital skills, tools, methods and talent required and available

Unclear and siloed business strategy leading to misaligned goals across the organisation that conflict with transformation

Relevant Industries

Practice