Data Analytics Transformation Program

An IT services business was operating multiple operational support platforms across Sales and Marketing, Managed Services, Professional Services, Human Resources Management and Billing & Finance

Skills:

Data Analysis Management Information & KPI's
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Large Scale CRM and ERP Transformation Programme

An IT managed service business specializing in data networks and hosting solutions needed to transition operations from multiple software tools to a single enterprise resource management platform to streamline business operations and facilitate growth.

Skills:

digital transformation Business Change Management & Communication business and it operational processes Business Case
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IT Services Business Transformation

An IT services business was struggling to grow sales and revenue to maximise shareholder value. It urgently needed to modernise its product portfolio and service capabilities to shift emphasis from its traditional project delivery to managed services to improve its recurring revenues ratio. This required a wholesale refresh of its “go to market” and operational...

Skills:

Business transformation programme director Recruiting Team Leadership Business Strategy
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Large Scale Data Centre Transformation Programme

A large IT services MSP had grown via acquisition, resulting in data centre footprints spanning 7 facilities across the UK. To realise synergy savings, a plan was devised to close 5 of these data centres and consolidate down to just 2 strategic facilities in London and Birmingham resulting in an annual operating saving of £2.5M.

Skills:

data center Implementation Planning IT Transformation It Strategy Large Projects Project Management
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Change Readiness Diagnostic & Plan (Prosci Methodology)

Worked as Change Advisor/Consultant for a SaaS company that provides profit and margin improvement software to manufacturing companies with complex product portfolios. For the software to be utilised effectively, it required a significant amount of behaviour change by the Sales organisation as the way customers were segmented was very different and the emphasis shifted from...

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Cultivating a United Culture

The group introduced a new culture of empowerment, inclusion, and a growth mindset, and wanted each division to embed these values across its employees, so they would become integral to every employee’s daily experience.

Skills:

innovation Creative Direction Leadership Coaching culture change facilitator culture
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Navigating Excellence: Surpassing financial targets in a constrained and complex product development landscape

In a critical transformation role, I held accountability for achieving a substantial $9 million annual EBITDA saving within the first year of a comprehensive three-year product development plan. This ambitious initiative spanned across 11 intricate workstreams.

Skills:

Critical Path Development strategic thinking Strategic Planning collaboration Operational Excellence Private Equity
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