PE-backed scale-up’s 10x growth to become a unicorn after IT/Product transformation

Newly hired CTO of a PE-backed, InsureTech-wannabe inherited an IT department that was underperforming the business to the point where outsourcing was being considered. Executives and investors were frustrated at the situation 2 years into the 5 year PE investment cycle.

Skills:

Organisational Design organisational transformation agile transformation TOM (Target Operating Model) service design
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Securing Online Access: Enhancing Customer Engagement and Reducing Fraud

The Department faced a challenge in improving the online access uptake by millions of customers. There was internal scepticism about the feasibility of a safe approach that would encourage customers to transact more online, thereby driving efficiencies, reducing fraud, and enhancing overall service.

Skills:

programme director cyber security Team Leadership
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Change approach as an integrated part of continuous improvement

A global manufacturing client delivering a vast amount of large scale transition, transformational and continuous improvement projects annually in the £Ms. Lacked consistency in delivery methods, embedding change, and struggled to demonstrate benefit realisation and justify the high costs.

Skills:

Behavioural Change Business Change Frameworks Change Change Healthchecks and Troubleshooting innovation innovation management Innovation Strategy digital
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Enhancing Efficiency through Process Automation & Finance Transformation

A Financial Director (FD) of a large insurance company required a comprehensive evaluation of finance processes across the business. The aim was to identify areas for improvement and create a roadmap for implementing the recommended changes.

Skills:

Business Capability Modelling Gap Analysis process automation Accounts Payables Automation business analysis
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Successful Rescue and Closure of PFI Property Management Contract

Islington Council was facing challenges with the closure of a Private Finance Initiative (PFI) Property Management Contract for 4,000 properties. The issues stemmed from insufficient programme management skills, lack of technical expertise within internal staff, and inadequate stakeholder engagement within the Programme Governance Board.

Skills:

project management programme management Process Analysis business analysis Data Analysis Business Change Management & Communication cloud technologies Stakeholder Engagement stakeholder management
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Cube121 BELIEVE

How does a Creative Organisation get more creative? Part of Channel 4’s remit is to demonstrate innovation, experimentation and creativity. Additionally it has to exhibit a distinctive character and support the development of people with creative talent.

Skills:

Business Change Frameworks creative creative problem-solving strategy creation Problem Solving culture change facilitator
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Procure to Pay Process Engagement

The Procurement & Finance functions were disengaged with a project which entailed installing a case management and ERP system. This prevented the project progressing at the pace desired preventing key strategic deliverables being met.

Skills:

Data Analysis business and it operational processes Stakeholder Engagement
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Challenger transformation

Corporate Executive Board (CEB) had undertaken the first major piece of research into how and why people make purchasing decisions, since Professor Neil Rackham’s research on SPIN selling.

Skills:

sales effectiveness Sales Enablement Sales Team Transformation
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