Sometimes a business is making great strides with Customer Experience but needs a little advice or a friendly ear. CX Mentoring helps you explore Customer Experience in your environment, developing ideas and plans. We can work 1-2-1 or in groups.
Customer Experience Projects
Sometimes our Customer Experience needs a boost, often when external factors create additional needs and expectations. A CX Project boosts your business when customers are less happy than they once were. Learn about CX while delivering tangible benefits with a CX Project.
Customer Experience Workshops
CX workshops familiarise teams with CX Concepts while driving commitment to fix, improve or transform customer experience.
The GC Index® & GCTranslate to improve Business Impact for Individuals, Teams and Organizations
Empowers organizations to drive productivity and achieve results by creating game-changing individuals, teams and cultures...in almost any situation that involves People.
Advisor – Technology, Innovation and Local Content
SABIC, Riyadh, Saudi Arabia Reporting to the VP for the Local Content and Business Development Unit at the centre of SABIC’s drive to initiate, develop and embed the company’s Local Content strategy, both upstream and downstream, in full alignment with the Kingdom of Saudi Arabia’s Vision 2030 Spanning both internal and external stakeholders, providing...
Sales-marketing B2B operational and maintenance group transformation
The group operating in the O&G subsea service across UK, Norway and Singapore, showed a dangerous lack of coordination between HQ and subsidiaries in managing leads and Bids participation, often with the same existing or new clients as a group but with diverse legal entities. The same machinery and tools used across the group presented...