Scaled Agile Framework (SAFe®) Implementation

The client is on a journey to implement the full SAFe® methodology in order to realise the full benefit of Agile delivery in a complex environment and programme.  Requirement was for a SAFe® Practice Consultant (SPC6)

Skills:

Agile coaching Agile implementation coaching and mentoring agile transformation Business Change Management & Communication Benefits Management change management Continuous Improvement
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Leading Tech from zero to Series A funding award

A startup I was introduced to was facing a critical challenge as it lacked a Chief Technical Officer (CTO) and encountered difficulties in advancing its technology portfolio beyond the initial proof of concept stage. Notably, the company operated within the digital health sector, offering hardware designed for ECG readings. The company aspired to expand its...

Skills:

CTO Software as a Service (SaaS) human centred design UI Design
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IdeaAlchemy: Transforming Raw Ideas into Golden Opportunities

IdeaAlchemy brings concepts to life, creating from initial idea into a fully operational proof-of-concept model, using research-backed methodologies to validate your vision, mitigate risks, and unlock investor interest

Delivery Skills:

user experience User Research prototype user centred design user journey User-centered Design Project Management Customer Relationship Management
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Reinvigorating a dormant project

The client was losing money on an onboarding and risk management platform due to the complexity of its build. At some point the firm had built and Azure platform with the intention of building D365 applications, starting with a CRM system. The next stage was to transfer the legacy onboarding system into D365 and had...

Skills:

business and it operational processes project management agile delivery Stakeholder Engagement Solution development Risk Management
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Ringfence Information Fitness Assessment

Conduct a baseline, diagnostic assessment into all aspects of an organisation's information fitness to identify any gaps and associated options for improvement.

Delivery Skills:

Consultancy Data Governance CIO Data Quality Risk Management
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Transforming Retail through Technology Innovation: Empowering Flexible Products and Regulatory Compliance

A top 10 UK clothing and footwear digital retailer with a Home proposition sought to revolutionize their credit platform and explore the possibility of building their own. Their existing credit business was not aligned with market standards and faced regulatory challenges, particularly regarding 28-day statement cycles. Additionally, the client aimed to deliver a credit proposition...

Skills:

Design Thinking Business Strategy change strategy customer experience strategy digital strategy Go to market strategy Strategic Alliances people strategy Strategy Execution IT Strategic Planning Technology Strategy Enterprise IT Governance Project governance compliance CXO Advisory
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Review of contact operating model

The Body Shop want to be best in class across all markets in which they operate. They want to offer a service that surprises and delights customers and wanted to create a plan specifically around the contact model that achieves this ambition through their outsourced partner.

Skills:

Stakeholder Engagement Data Analysis Workshop facilitation
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Collaborative Service Design WITH customers

Yorkshire Water provide and maintain water and waste services to over five million people. They want to increase the use of self-service online/via their app in line with customer needs.

Skills:

Stakeholder Engagement Workshop facilitation Data Analysis change management
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Review of the Global Operating Model

One of the largest global providers across 40 countries for integrated marketing services solutions serving world leading brands. We worked with them to identify better and more consistent ways of working across people, technology, insights, processes & practises whilst preserving local specialisms and knowledge

Skills:

process improvement digital transformation change management
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