Understand challenges and help align executives, products, design, engineering, and IT & support all together focussing on customer value aligned to strategic business value.

• Aligning organisation to vision, business and customer value.
• Ensuring all levels understand their roles RACI in order to deliver value with quality and pace.
• Understand immediate problem suggest and get buy in on solution to the problem and strategy
• Growth issues – no problem we help in understanding where the issues are and how best to solve them
• Cost management issues – the cost of sales is higher margins are smaller using technology we help identify areas to reduce cost of sales using technology and/or suggest specialist help in various business functions to augment and get to the required state

• Discovery
  • Understand the problem
  • Suggest and align to solution to the problem
  • Strategy and agreement
• Delivery
  • Execute & deliver strategy
    • Establish programme / project of change
    • Execute
    • Measure
• Learn
  • From mistakes
  • From outcomes and results

• Ensuring an executive sponsor from your organisation is allocated to the engagement, communicates the rationale behind it and signs off any ‘Terms of Reference’.
• Assisting in all possible ways to ensure that a contract, (and confidentiality agreement where necessary) is in place, in advance of any work commencing.
• Ensuring all support is in place and access is granted for all and any required data, processes, policies, meeting rooms and nominated resources to enable successful delivery of the engagement.
• Ensuring sponsor availability within the agreed timeline, to resolve any significant issues that may impact the timely completion of the engagement, if not resolved in a timely manner.

• Provide support throughout service delivery using our World Class Professionals and Subject Matter Experts
• Provide high quality deliverables in a timely manner and in line with agreements upon engagement with the client [Any changes to this will be mutually agreed in writing, in advance, between all involved parties]
• Provide deep insights and genuine value-add in all possible areas throughout the engagement
• Provide progress updates and feedback at regular intervals, agreed in advance or at the engagement ‘kick off session’
• Respect all personal and professional development of client team members throughout the engagement

• Problem statement
• AS-IS business on a page
• TO-BE business on a page
• Solution description
• Strategy document
• Transformation Service execution
• Learnings document

Project based engagements operate on the basis of agreeing work and any outcomes or milestones for delivery in advance of commencement of any engagement in a ‘Statement of Work’. Prices are fixed for the agreed deliverables and should changes be required, these may incur changes to delivery costs. Payment for Project Based Engagements are agreed on a case-by-case basis, giving consideration to risk, contract value, client payment history, relationship longevity and duration.

• Business & Operational Analysis
• Business transformation

• Organisational Agility & Effectiveness

• Real Estate
• Retail and Consumer
• Hospitality and Leisure

• Removed