UX and Service Design Consulting

End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.

Delivery Skills:

service design UX UX Design UX Research business analysis Business Content Design Information Architecture Big Data CRM Digital Marketing Go to market strategy
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Transforming the data platform for a leading travel services company

These days, almost all large, global businesses outsource their travel arrangements to a travel management company. Our client — let’s dub them TravelCo — is a world leader in this space. In an industry that continues to face many challenges, including overcoming a pandemic, and with demanding business travel customers to serve, TravelCo sees digital...

Skills:

agile analytics APIs and micro-services architecture Azure Data Management data migration Data Quality
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Digital Transformation for the RYA

Digital Vision and Roadmap 190919 v3 The Royal Yachting Assocation has been around since 1875 but had been loosing relevance, members and relevance. A key part of the issue was legacy tech, a lack of personalised / relevant content, poor data governance, a lack of automated processes and an absence of customer centricity, in a...

Skills:

#projects #agile digital transformation digital strategy Personalisation
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Custom Software As A Service

We can even host & run your custom software you / we developed for you as a service. A custom SaaS so that you don’t have to worry about anything combining Software development, infrastructure & hosting, and support together.

Delivery Skills:

ITIL Product Development product management Customer Service Management
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Business / Management Consultancy

Understand challenges and help align executives, products, design, engineering, and IT & support all together focussing on customer value aligned to strategic business value.

Delivery Skills:

Business & Operational Analysis Business transformation
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