Global operating model from concept to deployment

At Merlin Entertainments, I was tasked with improving the efficiency and performance of resort operations at a theme park in the UK. The company faced cost challenges, including pressures from the CFO and local wage inflation.

Skills:

Operational Excellence TOM (Target Operating Model) Business Change Management & Communication
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Make Money from Fragmented Cyber Security

Thomas Cook wanted to restablish the office of the CISO and deliver cost savings EBITDA improvement was the focus. The cyber security function had been completely disbanded some years before when the previous CISO was made redundant. Thomas Cook had undergone a series of ‘break and restructure’ moves which meant it’s focus had changed and...

Skills:

cyber security Cybersecurity Strategy delivery organisation design Operational & Organisational Management digital transformation
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AI impact on business strategy

Limetrack, a climate tech startup want to know how to integrate AI into their strategy to strengthen their proposition.  If AI is included then what are the considerations to ensure success of the investment?  

Skills:

Artificial intelligence and Machine learning Business & Operational Analysis Business Change Frameworks Business Strategy IT Strategic Planning facilitation
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UX and Service Design Consulting

End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.

Delivery Skills:

service design UX UX Design UX Research business analysis Business Content Design Information Architecture Big Data CRM Digital Marketing Go to market strategy
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Transforming the data platform for a leading travel services company

These days, almost all large, global businesses outsource their travel arrangements to a travel management company. Our client — let’s dub them TravelCo — is a world leader in this space. In an industry that continues to face many challenges, including overcoming a pandemic, and with demanding business travel customers to serve, TravelCo sees digital...

Skills:

agile analytics APIs and micro-services architecture Azure Data Management data migration Data Quality
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Digital Transformation for the RYA

Digital Vision and Roadmap 190919 v3 The Royal Yachting Assocation has been around since 1875 but had been loosing relevance, members and relevance. A key part of the issue was legacy tech, a lack of personalised / relevant content, poor data governance, a lack of automated processes and an absence of customer centricity, in a...

Skills:

#projects #agile digital transformation digital strategy Personalisation
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