Systemic Transformation of Enterprise Tax Management
The Situation
We had mentoring engagement to conduct a business turnaround, and provided techniques to reshape and revitalize the business. We reduced complexity and created simplicity, effectively managed scope creep, avoided losing key people by reskilling and retraining, and reduced time wasted to deliver value with prioritised delivery of the right things at the right time.
The Task
We were mentoring process optimization of Enterprise Tax Management Platform with ERP (such as SAP, Oracle and more) implementation and roll-out project. We led the implementation of Tax Declaration Centre in ERP according to local tax regulations. We worked closely with CIO to continuously improve efficiency, and ensured that all company data were maintained in accordance with the established company policies and procedures. The proposal got the strong support from BOD.
The Action / Approach
- Set up a central tax repository for managing all compliance checks for VAT and other tax regulations.
- Enterprise Tax Management Platform simplified statutory reporting by ensuring compliance with differing legal requirement.
- Standard tax reports in ERP were country specific and pre-defined to meet the standards set up by those countries.
- Implemented processes and tools to mitigate tax compliance with a company-wide tax control framework.
- Improved visibility of regional tax processes. Finance managed various types of tax according to various legal requirements in ERP system.
- Finance maintained tax code (rates) in system. Master data and transactional data were key to determine the correct tax.
- Automatically generated reports to meet the tax authorities’ requirements, and completed online declaration.
- We optimized tax risk control in ERP. Real time data request could be available on short notice for a tax audit. Distributed and managed remediation tasks while maintaining a full audit trail.
The Result
The business digitalization and big data management changed the mindset of the employees. The company started to be operating with positive cash flow, followed with good profitability margin.
Typical areas where value is realised:
- We refined definition of current state, desired future state; achieved effective delivery against financial targets; improved business agility and ability to rapidly respond to change and opportunity; Optimized digital transformation that drives, moves and resets the organisation’s vision.
- We identified critical areas of value and opportunities to exploit them; realized value creation by Enabling collaboration beyond the boundaries of an enterprise; created a culture of involvement, empowerment and connection to the business.
- We guided to a greater position of influence supported by improved sponsorship; gained access to additional budget through success; increased credibility, confidence and influence across the business.
Pains typically relieved include:
- Budget availability affected by external change drivers and uncertain resource estimates.
- Unclear and siloed business strategy leading to misaligned goals across the organisation that conflict with transformation.
- Reduced risk of delivering incompatible or incomplete solutions, and avoided losing key people by reskilling and retraining.