A major digital retailer was experiencing many and varied service issues across the digital platform plus supporting technology, including cloud services. With peak seasonal trade and cyber weekend looming the likelihood of serious systems outage during this important ‘golden quarter’ was extremely high. Approximately 50% of £1bn business revenue traded during the seasonal 18 week...
STAR Stories Indi
Public Sector Digital Transformation wins the Scottish Government ‘Holyrood Connects’ award 2018
The Public Sector Client was looking to embrace the ‘Digital Agenda’ and had, over the preceding several months, a number of unsuccessful attempts via a range of projects, which were aimed at automating and transforming internal and customer interface manual processes, to enable: Citizens to consume these services at will Channel shift Increase staff efficiency...
Pivoting from projects to outcomes-based models for funding – Sainsbury’s Retail
Sainsbury’s needed a better way to focus their portfolio of annual spend, maximising the opportunity to deliver growth on their investments.
Head of HR (HR Director level)
To integrate 3 previously acquired companies in Italy, Russia and Sri Lanka for form a new software business unit in the London Stock Exchange Group, to reduce cost, increase revenue and profit and improve customer service.
A working Oracle Retail test environment delivered on AWS for < 10% of cost and available in 33% of the time quoted by the software vendor.
The client, a duty free retailer with locations throughout North and Latin America, had been using an older version of Oracle Retail on premise for a number of years. They are already using AWS as chosen cloud provider for other areas of the business. They wanted to have a sandbox of the latest v16 to...
DEVELOPMENT OF MARKET EXPANSION
An engineering-based company, which supplied engineering solutions into B2B sectors. Sales revenue from the international market was declining, and the company had an ambitious growth plan, however no clear vision/idea as to where this growth was going to be achieved from. Rakesh Shah (RVR Management) was recruited to develop a detailed plan and to identify...
From IT Director to Group CTO through Enterprise Architecture
The sponsoring client was an IT director, newly anointed as the innovation director in a rapidly-growing SME – in fact, the next growth spurt is liable to make them a ‘large’ enterprise. The company had recently embarked on large-scale technology transformation, including replacing their core application and underlying infrastructure. Now that the big and obvious...
Developing KPI dashboards saved time for charity to monitor social media performance.
The ‘yesHEis’ app is operated by global charity Christian Vision (CV) to help Christians share their faith online. With 3 million users worldwide, its operation by CV teams and partners is supported by a substantial technology infrastructure and sophisticated use of social media and Customer Relationship Management platforms.
