Having worked in the healthcare industry for many years, this startup founder realised technology could be the answer to remove a painful legacy process and speed up care for patients. With very little experience as a business owner, she sought an investor and mentor willing to support her through the initial pilot phase. Once the...
STAR Stories Indi
Global Bank in successful shift to market-facing business model
Global bank was undergoing a major structural transformation which entailed all support businesses being realigned to service four market-facing ones. HR was one of 13 support businesses who had to shift to a predominantly vertical business model.
Clear design, delivered on time & within budget = 3.3 Million satisfied customers following divestment
3.3 Million Life, Pensions and Investments customers had to be divested from a high street banking group. This was due to a European Commission ruling that the British government’s 2009 purchase of a 43.4% stake in the group counted as state aid. These customers were to receive no detriment in service, be a smooth seamless...
CLEARLY & CONCLUSIVELY DEMONSTRATE THE VALUE OF YOUR CHANGE PROGRAMMES
The Logistics operation of an International Consumer Products manufacturing company wished to justify a new forecasting process. However they were unable to commit to financial benefits in terms of reduced current assets (stock holding) since many other factors could impact on those benefits.
Operational Acceptance Made Simple
“Why is implementing change in this place like wading through treacle?” – Business Change Director FTSE-250 company
Recovery of a RED RAG’d Programme and realisation of 15% savings in ongoing service
A £250M Global Network replacement Programme on the Governments “Large Expiring Contracts” register was halted after the it’s assurance body gave it a RED rating. The Government Department leading the Programme needed to recover confidence, find a way to deliver business case objectives and ensure continuity of service for all worldwide users of the network.
RAPID APPROVAL AND SECURE SPONSORSHIP OF CHANGE
As part of the annual planning process, the International Logistics Director of a major UK & International Retailer was required to put together a capital investment proposal for Change projects.
AI & Machine Learning saved the bank $5m
A potential compliance issue was expected to require an additional 950 FTE in Operations to solve. The CEO of the bank asked Technology to look for alternative AI and Machine Learning based solutions to reduce the additional FTE required in Operations to achieve compliance.
Realising cross-department synergies through CRM implementation
The client, a large further education college, needed to improve results in their relationships with external contacts. They had engaged a Microsoft Dynamics CRM provider and needed additional project management capability to implement this new tool.
Delivering engineering strategy through leadership team development
The engineering leadership team of a transport business needed to better develop, articulate and deliver their strategy. They had previously identified objectives but progress had stalled (‘day job’ taking priority) and activity was more often ad hoc and uncoordinated.
