By integrating IoT into the new MNHQ Museum in Quebec city, the museum will gain real-time insights into visitor engagement and streamline operations. Interactive displays and sensors will immerse attendees in novel experiences while offering data-driven feedback for continuous improvement. Over the next decade, this approach will spark innovative programming, ensure cost efficiency, and keep the museum at the forefront of technological advancement.

• What did you do to help… Identified critical areas of value and opportunities to exploit them
• What did you do to help… Refined definition of current state, desired future state, and how to get there
• What did you do to help… Facilitate better alignment to business strategy and plan

• What did you do to help… Reduce complexity and create simplicity
• What did you do to help… Reduce the impact of siloes
• What did you do to help… Reduce risk of delivering incompatible or incomplete solutions

IoT integration creates highly interactive and personalized museum experiences, keeping visitors engaged through dynamic content that responds in real-time. Exhibition creators will gain access to detailed visitor analytics, enabling innovative storytelling and tailored interactions. This technological shift opens endless possibilities for immersive exhibitions, ensuring each visitor’s journey is unique and memorable.

Typical areas where value is realised:

• What did you do to help… Improved business agility and ability to rapidly respond to change and opportunity
• What did you do to help… Digital transformation that drives, moves and resets the organisation’s vision
• What did you do to help… Successful, timely delivery of evidence-based digital transformational outcomes; beyond digitisation
• What did you do to help… Direct positive impact on internal and external customer satisfaction
• What did you do to help… Driving a culture of innovation for easier and faster adoption of future digital trends

Pains typically relieved include:

• What did you do to help… Lack of process and technical integration strategy making the overall solution less efficient
• What did you do to help… Lack of agreement of transformation governance and stakeholder understanding leading to a fragmented approach
• What did you do to help… Lack of transformation, change and agility mindset in leadership
• What did you do to help… Lack of availability of the right people at the right time across both business and technology areas
• What did you do to help… Cynicism, lack of buy-in and resistance to change

• Business Design
• Workshop facilitation
• Product Vision/Strategy
• Design Leadership

• Digital Enablement

• Government and Public Services