Communications and Effectiveness Consulting, WarnerMedia Europe
The Situation
Brought in by Chief Digital Officer for Europe to improve collaboration effectiveness for the senior technical team
The Task
Assess current collaboration toolset, methodologies, and approaches to individual and team effectiveness, identify and implement improvements
The Action / Approach
Through surveys, one-to-one interviews with stakeholders and a series of structured workshops I identified significant opportunities to rationalise the communication toolset for Europe and as it interfaces with the global business. Taking an outcome-first approach, we were able to align this with communication standards and meeting effectiveness best practices to create a holistic change process that enables clarity of focus whilst still sparking innovation.
The Result
“Robert is amazing at getting teams to make things happen in the real world. His approach allows both groups and individuals to gain a tremendous sense of creative productivity and foster new ways of true teamwork and collaboration – with equal measures of innovation, effectiveness, and fun. He makes sure that everyone is on the same page and focused on the main goal. His assistance definitely made a huge impact on our success. Robert is simply outstanding!”
-Scott Joslin, Senior Vice President, International Data Strategy, WarnerMedia
Replace this leading sentence with an intro into the things you did, if relevant including re-written versions of the bulleted lines below:
Typical areas where value is realised:
- What did you do to help… Enabling positive behavioural change
- What did you do to help… Fostering a human centric, transparent, trustworthy and agile culture
- What did you do to help… More satisfied and engaged employees with increased retention and productivity
- What did you do to help… Improved business agility and ability to rapidly respond to change and opportunity
- What did you do to help… Increased credibility, confidence and influence across the business
Pains typically relieved include:
- What did you do to help… Inefficient or misaligned operating model and lack of business agility
- What did you do to help… Unclear or inefficient internal communications
- What did you do to help… Disconnect between culture and future vision
Focus In On: Responsible for Innovation
New Areas of Value:
Enabling positive behavioural change
Fostering a human centric, transparent, trustworthy and agile culture
More satisfied and engaged employees with increased retention and productivity
Improved business agility and ability to rapidly respond to change and opportunity
Increased credibility, confidence and influence across the business
Improvements around:
Inefficient or misaligned operating model and lack of business agility
Unclear or inefficient internal communications
Disconnect between culture and future vision
