UX and Service Design Consulting

End-to-end UX consulting from strategy, research, presenting, design, testing, measuring and reporting.

Delivery Skills:

service design UX UX Design UX Research business analysis Business Content Design Information Architecture Big Data CRM Digital Marketing Go to market strategy
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Creating a Digitally Transformed Business Organisation

The CIO of a Fortune 500 firm needed to ensure that his aggressive multimillion dollar investment into digital transformation would transform the technically agnostic business organisation into an effective digitally fluent group. The pandemic had forced this leading organisation to suddenly invest heavily in new digital tools to ensure business owners could be effective and...

Skills:

Artificial intelligence and Machine learning Big Data augmented reality Business & Operational Analysis Business Change Frameworks Blockchain Business Content Design coaching Business Simulation Data Visualisation digital transformation cloud technologies Industrial IoT Leadership Coaching Microsoft Teams organisational transformation Project Planning and Delivery
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IdeaAlchemy: Transforming Raw Ideas into Golden Opportunities

IdeaAlchemy brings concepts to life, creating from initial idea into a fully operational proof-of-concept model, using research-backed methodologies to validate your vision, mitigate risks, and unlock investor interest

Delivery Skills:

user experience User Research prototype user centred design user journey User-centered Design Project Management Customer Relationship Management
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Enhanced Efficiency and Value-Add: Global Finance Transformation for a Leading Publisher

A renowned global publisher had a finance team distributed across multiple locations, with over 300 members. The objective was to transition from the current Divisional structure to a global structure, accompanied by an updated business case for a pending SAP Hana upgrade.

Skills:

TOM (Target Operating Model) Process Analysis Stakeholder Engagement Business Case Business Change Management & Communication shared services Finance Transformation SAP Business Partnering Organisational Design
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SME System Analysis | Operations | Security

A packaged Consulting Service for running a system-wide analysis of an organisation in relation to Information Security, Governance, Risk, Compliance and readiness assessment for future SOC 2 audits. It’s a SOW-based and fixed-price engagement tailored for SME organisations (20-500 people).

Delivery Skills:

agile delivery business and it operational processes change management Cybersecurity Risk Assessment information security Network Security Technical Consultancy IT Transformation
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Using data to iteratively deliver a complicated and controversial product

A prominent UK commercial broadcaster suspected that a growing proportion of their viewers were using ad block tools to avoid seeing adverts when watching online. This trend was concerning as advertising is the primary source of income for non-subscription-based commercial broadcasters and online content publishers. The advent of ad blockers (plugins a user installs in...

Skills:

agile delivery Agile coaching Delivery management product management innovation
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