STAR Stories Indi

Culture Shift – Aligning Performance, Leadership, and Wellbeing

A law firm partnership was experiencing high performance but rising pressure on wellbeing, with inconsistent leadership behaviours affecting culture and sustainability. I was introduced via a senior partner who had attended a leadership session I delivered and saw relevance to the firm’s challenges.

Skills:

culture change facilitator Behavioural Change leadership development
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Leadership at Scale – from Fragmented to Systemic

A growing organisation had multiple leadership initiatives in place, but no coherent approach, resulting in inconsistent leadership quality and limited organisational impact. I was engaged by the HR Director, supported by the CEO, following a review of leadership effectiveness and capability gaps across the business.

Skills:

leadership development Team Leadership Behavioural Change
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Board Effectiveness – from Governance to Collective Leadership

A Board of a multi-entity organisation was operating with strong individual capability but limited collective alignment, impacting decision quality and strategic momentum. I was engaged by the Chair following a recommendation from a NED who had experienced my work in another board setting.

Skills:

Leadership Coaching Behavioural Change Corporate Governance
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CEO Leadership – from Insight to Impact

A UK-based mid-market services firm was experiencing strong growth but inconsistent execution, with pressure on the CEO’s leadership style creating friction at senior level. The CEO was introduced to me via their Chair following a board discussion on leadership effectiveness and organisational alignment.

Skills:

Leadership Coaching executive development Behavioural Change
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Improving profitability and effectiveness in Professional Services

The Professional Services (consulting) organisation of the client had grown through acquisition and while it was functioning okay there were several issues: Project over-runs were common, but many were being ‘absorbed’ by the business rather than being charged to the client – impacting overall profitability of the business. Project escalations to the Exec were a...

Skills:

Process Analysis business process Business & Operational Analysis Project Reporting
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Integrating 5 disparate businesses into a single effective business .

TiG had already grown by acquiring two Managed IT Services businesses. Then it acquired ThirdSpace, a specialist consulting business, specialising in Microsoft Identity and Security solutions and soon after Mobliciti, a mobile solutions and security and managed networks business. My challenge as Director of Integration was to integrate each of the underlying businesses into a...

Skills:

programme management Strategic Planning culture change facilitator business change Business Change Management & Communication
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Making Document and Data Classification work for an Independent Maritime Body that inspects ships and sets global safety standards

In an organisation of engineers – a long‑standing technical assurance organisation that applies rigorous standards, audits, and certification processes to complex, safety‑critical systems. This is an organisation that REALLY understands the concept of classification of ships, but did NOT have a concept of classification to denote the sensitivity of different document types and data. Information...

Skills:

Business Change Management & Communication Change Communications and Engagement Technical Consultancy Stakeholder Engagement
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Sunbeams Play Early Years Childcare Provider

Sunbeams Play, an established early years childcare provider, needed a professionally crafted, investor-grade business plan to articulate its growth ambitions and strengthen its credibility with prospective major clients — without the internal resources to develop one itself.

Skills:

Business Case
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Appian User Application

At Barclays, control gap identification and risk reporting were fragmented across multiple systems and manual processes. This limited visibility for senior leadership and made it difficult to proactively manage operational and regulatory risk.

Skills:

Operational Risk Management Optimise User Journeys Customer Relationship Management Project Management
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High-Impact Efficiency Gain

At Goldman Sachs, manual processes within trading desk operations were time-consuming and increased the risk of errors.

Skills:

Continuous Improvement Explaining Complexity Simply Business Optimisation
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