Detailed user experience analysis & assessment providing actionable insights.
Services
Effective Business Transformation Leadership
Using expertise and insight to plan and lead effective business-critical Business Transformation and Change Programmes, across an organisation
Business Transformation
Transformation from a regional or franchise model into a centralised structure, with a new operating model. Enables delivery of efficiencies of scale and cost savings, establishes standardisation and consistency for an improved customer experience when dealing with larger clients across geographies. Aligns skillsets and clarifies decision making and accountabilities.
Product development
Company vision > feasibility and ideation > conceptual design and selection > detailed design and development