During a critical phase of digital transformation, friction emerged between two senior executives, one leading technology and the other responsible for commercial and brand strategy. While both were aligned on outcomes, they approached delivery and prioritisation from different perspectives. Misalignment risked slowing progress on member facing initiatives and diluting leadership clarity.
New Global Operating Model underpinned by customer service first mindset
The Group CFO of one of the largest global sustainable paper and packaging companies in the world launched and sponsored a multi-year digital transformation programme, starting in 2021. The IT team had a federated design, with IT staff mostly dedicated to work on either individual sites, a cluster of sites, or to a dedicated country....
Improving European-wide consumer electronics goods end-to-end supply chain daily deployments – using advanced planning scheduling
PHILIPS Consumer Electronic required an experience advanced planning & scheduling (APS) business solutions consultant in Eindhoven, Netherlands. In particular, expertise was required in supply chain planning and scheduling within the European Programme (Solution Competence centre FILOCITY). The FILOCITY programme was recognised with the implementation depth and breadth winner award at the i2 Technologies User Group...
IS solution programme management for a new B2B web-based application architecture for a global small parts logistics provider.
DHL Logistics wanted to design, develop and roll-out a strategic IS application product capable of replacing various legacy and fragmented applications that supported their existing small parts express (3PL) logistics business. This application would cover all transaction processes between DHL and their major small parts logistics customers as well as providing a foundation to easily...
New Operating Model Solution Architecture – FTSE100 electronics & electricals retailer – cost efficiency during financial challenges
He provided solution architecture services for the change programme to achieve a New Operating Model (NOM) for Dixons Stores Group International (DSGi). The assignment was integral to translating business requirements and strategies into functional solution requirements for supply chain improvements. DSGi implemented significant changes to its supply chain and distribution network, aiming to enhance operational...
High level strategic planning of a UK supermarkets general merchandising multi-channel strategy – Take It Home Today!
He was an associate consultant for CVL Retail Management Consultants, and served as the Lead Retail Consultant on an assignment for ASDA plc (Supermarkets) The project focused on developing a new concept proposition called “ASDA INSTANT” to extend ASDA’s multi-channel retailing capabilities and to drive more sales through small and medium supermarket stores where linear...
Solution architecture for IT Roadmap changes to improve retailing of media entertainment product supply chain
For Glue Reply’s an architecture boutique consultancy, he undertook and assignment for one of their retail clients, Games Stores Group plc. They required an external Supply Chain Solution Architect consultant to undertake high level solution scoping for a portfolio of strategic roadmap change assignments. He was engaged as an associate managing solution architecture for the...
Solution Architecting in a Complex Landscape for a global MRO supply chain
ElectroComponents plc, an omni-channel provider of products and services for designers, builders and maintainers of industrial equipment and operations. In this Maintenance & Repair Operations (MRO) engineering marketplace they serve over 1 million customers in more than 80 countries. The company continues to grow through acquisition and key competency is the supply chain distribution of...
Supply chain technology strategy for a major multiple on-line UK supermarket (non-food)
He was engaged for his expertise in Enterprise Architecture to assist Tesco Direct (as an associate consultant through TRANSFORM/ENGINE LLP in London). The focus of the assignment was to develop a future supply chain technology strategy for the non-food sector of this major multi-channel retailer.
Solution Architecture Design & Implementation of Retail Fashion Merchandise Financial and Assortment Planning
The IT Director needed solution architecture expertise with a specific retail fashion planning systems and vendor management capabilities to ensure the design and implementation of a newly acquired COTS system could be successfully introduced and integrated within their legacy landscape to meet new business planning processes . FatFace, a UK-based fashion retailer, was facing limitations...
