MY Epiphany

My Epiphany   A Complex Mediation successfully conducted by Anthony Munday Mina Parmar, CEO, Assured HR   “In 2020, I was a governor of a school in the London Borough of Harrow. I had been selected as the Chair of the Grievance Panel, because of my significant experience of HR at both a strategic and...

Skills:

Behavioural Change Conflict Resolution for conflicted Senior Teams ACAS - accredited workplace mediation
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Overcoming Resistance to Change

A shipping company, operating ~200 vessels worldwide, in desperate need to replace redundant legacy technology. Prior introduction of new systems and process improvement failed. Operational Directors fiercely resistant to change.

Skills:

#projects #agile Behavioural Change change management
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Launching a new employee digital workplace

The 20,000 financial services employees across the global client locations were finding it hard and time-consuming to get things done. They were having to log-on to multiple systems and platforms to access the tools they needed to do their jobs, resulting in multiple passwords and mouse clicks.

Skills:

Change Communications and Engagement
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Executive Coaching & Mentoring

My many hundreds of clients over the years have truly benefited from my incisive and searching coaching. Changing the way they led and managed their teams by addressing some of their own shortcomings and blockers. This included things like impostor syndrome, a lack of self-confidence and esteem and generally believing that they are not good...

Skills:

Career Coaching Leadership Coaching leadership development Behavioural Change Business Optimisation culture delivery operations management
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Transformative Leadership: Delivering Operational Efficiency and Business Growth

A government contract was secured by the business, which, despite appearing similar to previous contracts, had a significantly different construct and required a new budgeting and commercial governance approach. The challenge was that the long-standing staff were resistant to change and continued to operate under the old model. The role was to lead a change...

Skills:

Business Change Management & Communication People Management leadership Team Leadership Benefits Management
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Delivering Efficient Transformation in the Corporate Sector

A challenge presented itself within the corporate sector, requiring the management and execution of several transformational change programmes across varied disciplines such as strategic communications, training, and facilities management.

Skills:

Leadership Coaching Team Leadership Commercial Management Customer Relationship Management Behavioural Change Business Operational Design Strategy - business Organisational restructuring
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Review of contact operating model

The Body Shop want to be best in class across all markets in which they operate. They want to offer a service that surprises and delights customers and wanted to create a plan specifically around the contact model that achieves this ambition through their outsourced partner.

Skills:

Stakeholder Engagement Data Analysis Workshop facilitation
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Review of the Global Operating Model

One of the largest global providers across 40 countries for integrated marketing services solutions serving world leading brands. We worked with them to identify better and more consistent ways of working across people, technology, insights, processes & practises whilst preserving local specialisms and knowledge

Skills:

process improvement digital transformation change management
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