In two different organisations I have been brought in to ‘turnaround’ the business analysis / business analyst (BA) teams. On my arrival the BA teams were causing delays of at least 2-3 months to the delivery of change projects due to a lack of quality in analysis output, and the slow pace of work.
Helping a large insurer achieve £30m savings over 5 years by better collaboration between operating units
A large, globally federated healthcare insurer wanted to create internal, ‘repeatable’ capabilities that would achieve the following goals across its country-specific operating units (OUs): (a) reduce the duplication of IT platforms supporting business-critical functions by creating one set of capabilities that can be re-used by multiple OUs (b) accelerate the transfer of knowledge and best...
FAMILY BUSINESS TRANSFORMATION
CHALLENGE FACED Family business focused on traditional values seeking to transform to a family owned corporate focus enterprise.
GROWTH STRUCTURE
CHALLENGE FACED Growth organization seeking to grow between 80-120% year-on-year over the next 3 years including boosting capability and competency across all senior management, corporate governance, organization structure, reporting lines. Opportunity to review internal cost, capacity utilization and management reporting focused on growing profitability faster than revenue. Project Management of change projects across functions focused...
Sales Operations processes with HubSpot
The Head of Ops for this large Pharma Dat company needed a new sales process building within their CRM. They had ineffective MI reporting, Long, manual processes and zero automation.
Digital Transformation Drives 5x Enhanced Collaboration for a Major Asian Development Bank
A renowned international development bank based in Asia sought to cultivate a more collaborative and productive workforce.
Digitally Enabled Transformation: Enhancing Productivity and Collaboration
A National Penal System Provider was on the brink of a major digital transformation, aiming to prepare its workforce for digital and cloud-enabled new ways of working.
Preparing People for Major Technology Transformation
World leading scientific organisation needed to prepare its people for a major technology transformation
PE-backed scale-up’s 10x growth to become a unicorn after IT/Product transformation
Newly hired CTO of a PE-backed, InsureTech-wannabe inherited an IT department that was underperforming the business to the point where outsourcing was being considered. Executives and investors were frustrated at the situation 2 years into the 5 year PE investment cycle.
Securing Online Access: Enhancing Customer Engagement and Reducing Fraud
The Department faced a challenge in improving the online access uptake by millions of customers. There was internal scepticism about the feasibility of a safe approach that would encourage customers to transact more online, thereby driving efficiencies, reducing fraud, and enhancing overall service.
