Following internal and external research our Investment Management client was refreshing its brand to act as a business driver and catalyst for change.
Launching a new employee digital workplace
The 20,000 financial services employees across the global client locations were finding it hard and time-consuming to get things done. They were having to log-on to multiple systems and platforms to access the tools they needed to do their jobs, resulting in multiple passwords and mouse clicks.
Executive Coaching & Mentoring
My many hundreds of clients over the years have truly benefited from my incisive and searching coaching. Changing the way they led and managed their teams by addressing some of their own shortcomings and blockers. This included things like impostor syndrome, a lack of self-confidence and esteem and generally believing that they are not good...
Transformative Leadership: Delivering Operational Efficiency and Business Growth
A government contract was secured by the business, which, despite appearing similar to previous contracts, had a significantly different construct and required a new budgeting and commercial governance approach. The challenge was that the long-standing staff were resistant to change and continued to operate under the old model. The role was to lead a change...
Delivering Efficient Transformation in the Corporate Sector
A challenge presented itself within the corporate sector, requiring the management and execution of several transformational change programmes across varied disciplines such as strategic communications, training, and facilities management.
Review of contact operating model
The Body Shop want to be best in class across all markets in which they operate. They want to offer a service that surprises and delights customers and wanted to create a plan specifically around the contact model that achieves this ambition through their outsourced partner.
Review of the Global Operating Model
One of the largest global providers across 40 countries for integrated marketing services solutions serving world leading brands. We worked with them to identify better and more consistent ways of working across people, technology, insights, processes & practises whilst preserving local specialisms and knowledge
Systemic Transformation of Enterprise Tax Management
We had mentoring engagement to conduct a business turnaround, and provided techniques to reshape and revitalize the business. We reduced complexity and created simplicity, effectively managed scope creep, avoided losing key people by reskilling and retraining, and reduced time wasted to deliver value with prioritised delivery of the right things at the right time.
Presentation to Network – Sqwyz Transformation Temporary Network formed during COVID-19
Part of the Leadership Team for shaping ‘Sqwyz’ – A network of professional transformation experts formed during the pandemic. A presentation delivered to the Sqwyz Transformation Community Network regarding the impact of COVID-19 on people/behaviours and incorporates best practice in implementing a Smarter Working Programme involving over 5000 staff.
Led delivery of a £12.5m Property Rationalisation Transformation Programme involving 5000 staff – Case Study Included
I was asked to lead one of the most challenging, complex Transformation Programmes of change involving New Ways of Working (Culture Change), buildings rationalisation and creation of Community Hubs, for a Local Authority involving, People (over 5000), Place (35 buildings) and Technology (Windows 10, Office 365, Wifi telephony, MFD’s – Training all staff).
