I was contracted for 2 years to support innovation at a major utility. On arriving it became apparent there was a lot to do as the organisation had limited understanding of innovation and was focussed on adoption of pre market technologies under the banner (supporting invention), with little implementation or return.
Securing Online Access: Enhancing Customer Engagement and Reducing Fraud
The Department faced a challenge in improving the online access uptake by millions of customers. There was internal scepticism about the feasibility of a safe approach that would encourage customers to transact more online, thereby driving efficiencies, reducing fraud, and enhancing overall service.
Building A Fintech Startup
In the rapidly changing banking landscape, dominated by emerging fintech trends, LQID embarked on a mission. They aimed to redefine banking by balancing digital convenience with human-centric experiences. With an aspiration to grow assets to GBP1.9bn and acquire over 550k+ customers in five years, they aimed to carve a significant niche in the retail banking...
Supply chain transformation
A leading pharmaceutical company dealing with Animal Health products was facing difficulties in meeting on time deliveries. In addition, the company was growing with a lower percentage as compared to the growth rate of the overall pharmaceutical industry. Therefore, the Management of the company assigned the professional work to improve the performance of supply chain...
Digital Transformation Strategy and Operating Model
Bringing ideas and models from a lifetime of digital innovation to help your organisation become digitally fit.
SmartDisk Corporation
Transform $120m+ revenue but loss-making NASDAQ listed Consumer Electronics Company.
Operations Improvement Project
A client approached me, initially with a request to cast a measure on the Manufacturing arm of the business, with the aim of indicating how well it was performing and to provide details on the opportunity for improvement. I requested definition on the scope of the project, as my experience tells me that ‘issues’ in...
The GC Index® & GCTranslate to improve Business Impact for Individuals, Teams and Organizations
Empowers organizations to drive productivity and achieve results by creating game-changing individuals, teams and cultures...in almost any situation that involves People.
