The customer did not have an adequate, user-friendly and modern recordkeeping system for staff to use increasing the risk of breaching the Public Records Act, Freedom of Information Act and the General Data Protection Regulation. They also had no way to monitor or report on information stored across multiple solutions and disparate ways of working...
Child Rescue Alert
I was watching a news story about the search for a missing child and was stunned at the statistic on missing children. The new reporter stated that with viewers overwhelmed with a high-profile missing child story and this particular missing child not being ‘as attractive’, and her parents without the resources, the chances of finding...
If it isn’t written down, it doesn’t exist.
A telecoms organisation partnering with one of the largest IT companies, were engaged by a bank to deliver what was the world’s largest outsource agreement. The telecoms contract (value £100m), was due for renewal but despite significant time, investment and delivery resource spending, the telecoms organisation was consistently failing to deliver to the required standard.
Business Operations Transformation and SOC 2 Operational Compliance
A Data Analytics start-up required a re-structuring of tech and non-tech operations to set themselves ready for a SOC 2 Type 2 audit and aim to receive an attestation report that leadership could then use in conversations with potential customers as well as investors. The challenge presented was to keep the organisation flat, without having...
Data Warehouse
It’s not everyday we get a request for help, but as this client of ours had been let down, we couldn’t resist. One of the prominent members of staff remembered working with us in a previous role, and chose us to help them build a data warehouse in a fortnight.
Showing a global bank which cyber controls were most relevant to each business division, combining with gap analysis to drive business-focused remediation
A global bank with investment banking, asset management and wealth management arms had a high degree of scrutiny of its cybersecurity posture by regulators and external as well as internal auditors. Due to the complexity of the organisation and its technology there was a long list of compliance gaps when measured against any security framework...
Intranet based Business Management System
[Can we say who needed this and what the problem is they were trying to solve? Also better in full sentences] Replacement and Upgrade of Intranet System
Guiding a multi-year risk mitigation program across the finish line
A global bank had a number of risk and audit findings around technology change management, which collectively created the impression to regulators, investors and clients of an uncontrolled environment where things could and would go wrong. This impression was amplified by real-life incidents including a change-related outage that took ATMs in the bank’s home market...
