Cyber Essentials is an effective, Government backed scheme. Deigned to help organisations, whatever the size, manage and employ security measures against a whole range of the most common cyber attacks.
Cyber Essentials Certification
Cyber Essentials is an effective, Government backed scheme. Deigned to help organisations, whatever the size, manage and employ security measures against a whole range of the most common cyber attacks.
Strategic review of value chain
At Rio Tinto, I was engaged to address a noticeable decline in performance across a mine value chain. Leadership sought a strategic review to identify root causes and unlock opportunities for improving throughput while maintaining operational efficiency and sustainability.
Transformation Consultant and Interim Manager
Business consulting in Transformation through Operational Excellence, Lean & Six Sigma, Systems integration, Project Management and Advisory
Organizational performance improvement
Committed to improving organizational performance with innovative approach.
CX Mentoring
Sometimes a business is making great strides with Customer Experience but needs a little advice or a friendly ear. CX Mentoring helps you explore Customer Experience in your environment, developing ideas and plans. We can work 1-2-1 or in groups.
Sustaining Customer Experience
Two factors put your customer experience under pressure. 1) Customer expectations forever change. 2) As organisations grow, they divide into specialist teams (aka functions). These factors challenge your team and change the experience you deliver. While we offer CX Projects to boost Customer Experience, one off changes eventually become obsolete. So, we recommend clients embrace...
Customer Experience Projects
Sometimes our Customer Experience needs a boost, often when external factors create additional needs and expectations. A CX Project boosts your business when customers are less happy than they once were. Learn about CX while delivering tangible benefits with a CX Project.
Customer Experience Workshops
CX workshops familiarise teams with CX Concepts while driving commitment to fix, improve or transform customer experience.
The GC Index® & GCTranslate to improve Business Impact for Individuals, Teams and Organizations
Empowers organizations to drive productivity and achieve results by creating game-changing individuals, teams and cultures...in almost any situation that involves People.
