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Cyber Essentials is an effective, Government backed scheme. Deigned to help organisations, whatever the size, manage and employ security measures against a whole range of the most common cyber attacks.
Cyber Essentials is an effective, Government backed scheme. Deigned to help organisations, whatever the size, manage and employ security measures against a whole range of the most common cyber attacks.
At Rio Tinto, I was engaged to address a noticeable decline in performance across a mine value chain. Leadership sought a strategic review to identify root causes and unlock opportunities for improving throughput while maintaining operational efficiency and sustainability.
Business consulting in Transformation through Operational Excellence, Lean & Six Sigma, Systems integration, Project Management and Advisory
Committed to improving organizational performance with innovative approach.
Sometimes a business is making great strides with Customer Experience but needs a little advice or a friendly ear. CX Mentoring helps you explore Customer Experience in your environment, developing ideas and plans. We can work 1-2-1 or in groups.
Two factors put your customer experience under pressure. 1) Customer expectations forever change. 2) As organisations grow, they divide into specialist teams (aka functions). These factors challenge your team and change the experience you deliver. While we offer CX Projects to boost Customer Experience, one off changes eventually become obsolete. So, we recommend clients embrace...
Sometimes our Customer Experience needs a boost, often when external factors create additional needs and expectations. A CX Project boosts your business when customers are less happy than they once were. Learn about CX while delivering tangible benefits with a CX Project.
CX workshops familiarise teams with CX Concepts while driving commitment to fix, improve or transform customer experience.
Empowers organizations to drive productivity and achieve results by creating game-changing individuals, teams and cultures...in almost any situation that involves People.