What I bring to a client

There’s a variation of the maxim: “if you want something done … find a busy person” except it’s “if they’ve done lots of different things before … they can work out how to do this”. Like most interims, I’ve been working for a long time. So I’ve done a huge variety of things. It’s got…

What do you put on the back of your business card?

I am really interested in if and how HiveMind members use the space on the back of a business card. My version – and why I did it – is described below. I would be keen to see what others are doing! I recently ran out of business cards and decided to get some more…

Finance Transformation – are we nearly there yet?

Consulting support to CFOs, helping them to enhance the efficiency and effectiveness of their Finance function, is proving to be a hardy perennial in the market. Surely all the consultancy that was purchased going all the way back since the 1980s should mean that the problems have now been well and truly fixed? The number…

A moving target is a good thing! (Dual Track Delivery)

When we were brought in to work with one of the biggest retailer in UK all they had was a vision, and numerous failed attempts. The vision was to make people in their loyalty program more engaged in how they did business, to really hear them out and make product decisions based on their feedback…

What’s the Buzz? Hive Communications

I’ve been a Hive member for … a week. I joined because I was intrigued by what @david-clark has been posting on LinkedIn: consistently relevant, thoughtful, original material that very much aligns with the values I espouse as an organizational psychologist. I am interested in helping individuals, teams, and organizations identify their needs, find ways…

Organisational Agility as a Cultural or Strategic Capability

Given the increasing pace and unpredictability of change, it’s clear that Organisational Agility is a critical strategic capability for businesses to develop. Indeed, McKinsey found that three quarters of companies see Organisational Agility as a top 3 priority, while less than half had begun to address it at a company level. (Given that this data…

Naïve questions revisited

A while back I came up with five dumb questions behind every business change: • What does ‘good’ look like round here? • What’s the point of this change? • Who is it really for? • What do they actually want? • What makes this option better than Plan B? They are a good test…

How Leaders Can Improve Team Performance

My first read of the New Year was an interesting one which I thought I’d share as it offers some interesting insights into high performing teams. Patrick Lencioni, in his book The 5 Dysfunctions of a Team (Jossey-Bass 2002) offers his ideas in the form of an easily readable fable. In summary, his 5 dysfunctions…

Omnichannel Retail Conference – 7 Feb London

Omnichannel is driving business success in Retail, affecting which players are growing and who is not. I have a couple of complementary tickets available for a retail conference I’m participating in on 7th Feb in London. Details are at https://www.theretailbulletin.com/retail-events/omnichannel-summit-2018/register/ Let me know if you are interested in a ticket. Neil

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