BMI Group embarked on a business transformation journey underpinned by a portfolio of strategic programs, e.g., ERP modernisation and consolidation, workforce management, and transformation of global supply chain planning and execution. The group lacked a structure to develop, evolve, and protect the business template. Also, there was no mechanism in place to ensure that the business template will be correctly translated into technology architecture and its delivery.

BMI Group asked me to define and establish the transformation governance structure ranging from the Excom to service delivery.

• Developed business governance to ensure that the new business template is designed, protected and adopted (Design Authority).
• Developed and led changes in technology governance to ensure that the business template is supported by adequate technology (Architecture Review Board).
• Led review of the Service Delivery function and implemented changes to ensure the function is prepared to support the new solution portfolio.

The governance increased business engagement, transparency and trust in the transformation journey.

• Enterprise IT Governance
• Data Governance
• Corporate Governance

• Organisational Agility & Effectiveness
• Purpose to Portfolio