Service Summary

Provide hands-on operational leadership to stabilise performance, lead change and prepare the business for growth.

Typical Benefits

  • Experienced leadership during growth, pressure or change.
  • Stronger commercial control and delivery accountability.
  • Clear priorities and a practical management rhythm.
  • Less operational dependency on founders and CEOs.

Overview

I work alongside the founder, CEO and leadership team as an embedded operational or transformation leader.

The initial focus is understanding performance, agreeing priorities and addressing immediate operational issues. I then lead the agreed changes across commercial control, delivery, team structure and accountability.

Assignments can be part-time or full-time, with scope and duration agreed. The first 2–4 weeks establish the priorities and a practical 30/60/90-day action plan.

Our Requirements of You

  • An agreed scope, budget, priorities and measures of success.
  • A named sponsor and access to the people involved in the work.
  • Relevant information about commercial performance, delivery, processes and systems.
  • Availability for agreed workshops, reviews and decisions.
  • Clear ownership of agreed actions within the business.

Our Commitments to You

  • Practical recommendations grounded in your business priorities.
  • Clear scope, responsibilities and agreed measures of progress.
  • Regular communication about delivery, decisions, dependencies and risks.
  • Respect for confidentiality and appropriate handling of business information.
  • Hands-on collaboration, documented recommendations and an agreed handover.

Deliverables

  • Initial business review and agreed priorities.
  • Practical 30/60/90-day action plan.
  • Leadership operating rhythm and commercial and delivery scorecard.
  • Hands-on leadership of agreed operational improvements.
  • Documented handover and recommendations for ongoing leadership.

Available Service Engagement Models

*This service may be engaged via multiple engagement model options to provide maximum flexibility.

Network Units

Network Units enable complete flexibility around any engagement. When using Network Units, clients can swap and change delivery experts, scope and duration of engagements in a frictionless manner with very little notice, in line with the quantity of Network Units purchased. Network Units can be purchased in blocks of any size and at any time and are billed in full at point of purchase.

Project Based Engagement

Project based engagements operate on the basis of agreeing work and any outcomes or milestones for delivery in advance of commencement of any engagement in a ‘Statement of Work’. Prices are fixed for the agreed deliverables and should changes be required, these may incur changes to delivery costs. Payment for Project Based Engagements are agreed on a case-by-case basis, giving consideration to risk, contract value, client payment history, relationship longevity and duration.

Subscription Service

A HiveMind Subscription Service enables clients to flexibly engage with HiveMind Expert(s) in line with the subscription purchased. Subscriptions typically run for 12, 24 or 36 months or can also be arranged on a rolling 6 monthly basis. Subscriptions for 6 or 12 months are billed at the commencement of service, with billing for 24 or 36 month contracts taking place on the annual anniversary of subscription commencement.

Relevant Industries