CEO Leadership - from Insight to Impact
The Situation
A UK-based mid-market services firm was experiencing strong growth but inconsistent execution, with pressure on the CEO’s leadership style creating friction at senior level.
The CEO was introduced to me via their Chair following a board discussion on leadership effectiveness and organisational alignment.
The Task
The CEO invited me to support them in strengthening their leadership impact using evidence-based insight, while improving alignment and delivery across the executive team.
The Action / Approach
I anchored the work in the Leadership Circle Profile, combining 360 feedback with structured reflection and real-time application to live business challenges.
We focused on small, deliberate shifts in how the CEO communicated, delegated, and created space for others, embedding changes directly into day-to-day leadership moments.
The Result
Within six months, executive team alignment scores increased by 25%, employee engagement rose by 18%, and the business delivered over £1M in additional revenue through improved execution.
“Richard helped me see clearly, but more importantly, act differently where it mattered most. The impact was immediate and sustained.”