Sky were planning a major restructuring of their Sports product.

As Programme Manager, led project for NOW TV & Sky Sports Mobile TV (SSMTV) in UK & ROI.

Defined SSMTV customer model/use cases/test scripts/journeys; managed key partner relationship; managed e2e stream/logo testing; ran web domain/retail impact assessments; and ensured launch readiness of customer comms/service estates.

Succeeded in managing last minute proposition changes & ensuring all changes were released on time for the launch.

• Stakeholder Engagement
• Optimise User Journeys
• User Acceptance Testing
• Process Analysis
• TOM (Target Operating Model)
• Business Change Management & Communication
• Proposition Development
• Partnerships Management

• Digital Enablement

• Media and Entertainment