Tag Archives: Customer satisfaction

Creating Engagement through Empathy engineering? people buy from people

Creating Engagement Through Empathy Engineering? So how do you build truly great levels of customer value? We have all heard the stories about customers with an 85% satisfaction rating being almost as ... Read More »

How Can We All Get A Bit Of Disney Magic

Maybe we all need a lot of Mickey Mouse in our business. Certainly business can gain a lot by sprinkling a bit of Disney Magic! It is the little things that count, and often it’s the simple thin ... Read More »

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