A Global Financial Services organisation had a regulatory mandated system integration programme running for 2 years with no tangible outcomes. The programme was over budget and in danger of risking the organisation’s presence in the US market.  The operational impact resulted in part of the organisation heading for regulatory standards enforcement, presenting a significant challenge to regional operations and future potential revenue generation.

Support the executive team to gain insight into the functioning of the programme.  Providing recommendations and support in how to accelerate delivery, achieve practical outcomes and create future potential.

Partnered with the senior executives and programme team to:

• Diagnosed the dynamics of the programme’s political, cultural and operational landscape, clarifying enabling and disabling patterns of thinking and behaviour
• Mappped and rebalanced core mindsets and capabilities with operational roles
• Created a programme transition map
• Supported executive and programme teams to develop new transition leadership capabilities
• Provided Transition tools and expertise to design and implement transition strategies and approaches
• Mitigated the risks and behaviours associated with fear of failure by clarifying strategic and operational deliverables, roles, and responsibilities
• Introduced new key roles, shifting power dynamics, and redeploying resources in alignment with purpose and strategy

Within 12 weeks, the programme went from underperforming and over budget, to producing tangible deliverables to meet regulatory requirements with additional savings on expensive SME resources saving the organization’s $XXXX US buisness.

Sustainability Impact

The programme developed its own a self-sustaining transition practice.  This in turn was utilised to create a divisional transition team that supported the effective delivery of all global programmes and projects.

Value was realised through:

• Providing strategic and operational transition support
• Optimisation of service efficiency and effectiveness

Pains Relieved:

• Political and cultural resistance
• Lack of strategic focus on the functioning and future potential of the programme

• Behavioural Change
• Business & Operational Analysis
• Business Optimisation
• Business Capability Modelling

• Organisational Agility & Effectiveness