The Situation

CEO initially needed to “fix” the global R and D organisation but this expanded to ”how do we get further ahead of both our existing competitors and future potential competitors.

The Task

I was part of a highly confidential 3 person ”skunk works” team tasked with imagining what this global 17,000 person techology company could be. As the concept developed, the CEO signed off on a broader total business transformation targetting organisation redesign, a new target operating model and cultural change. As the scope of the project expanded, I ran a selection process for an external consultancy to run the project office, provide additional advice, project management of multiple work streams, data analysis etc. In this later and expanded phase, I focussed on the creation of a new global technology platform engineering business unit, plus a global people change management programme.

The Action / Approach

I co-designed the new organisation, gained CEO support for a people change management programme to ensure the transformation was sustainable and went well beyond just a ”new org chart”.  I then designed the change management programme leveraging the ”viral change methodology” developed by Dr Leandro Herrero and set it up for delivery by internal resources.  I was also tasked with a leadership role to develop a new global Technology Platform Engineering BU from a Nice based software engineering team and a Munich based Operations team, both with very different cultures.

Logistics: 15 month project – 50% Madrid, 25% home office, 25% Munich/Nice

The Result

  1. Successful organisation change resulting in 1) faster, more iterative (agile) product releases; 2) product development more closely linked with customer facing business units; 3) faster decisional making and a more entrepreneurial culture; 4) creation of a new ”incubator” BU for the creation of potential future revenue streams.
  2. Successful establishment of a global Technology Platform Engineering BU with a new common culture.
  3. Successful implementation of a global change management programme

Relevant Business Perspectives

Practice