I had only recently joined the organisation – a leading vendor of smartcards and security products. Our largest & fastest growing UK customer was showing hugely increased demand for SIM cards. My predecessor had not aligned production forecasts with real demand, and at my first meeting, I had to inform the customer that we were...

The CEO of a leading European mobile operator wanted us to conduct a free ‘proof of concept’ before committing to a paid managed service. He set me the challenge of having a live Formula One mobile information service up for the first Grand Prix of the season less than two weeks away!

Large EMEA based Telco – Major platform release’s were unreliable, costly and time consuming. Impending major release visible to client ‘C’ level business stakeholders. Confidence in the release team was very low. I was engaged to drive a turnaround strategy for this situation as the senior representative of the leading technology vendor who’s software was...

A large NORDIC Telco – Unable to see value of their technology investments in my organisations Digital Technology solutions + future business, reputation and threat of penalties.

Major UK based Managed Services organisation concerned that their multi-£m investment in my organisations SLM based technologies were not delivering value and were proving difficult to adopt.

When Merck merged with Schering-Plough, McKinsey were engaged to define the strategy to realize synergies as a result of this merger. In EMEA, the task of implementing this post-merger Integration strategy was assigned to the Regional HO based Business Partner. I was engaged to support her on this assignment.

The global logistics and supply chain client was losing business because they were not able to provide competitive quotes, optimally utilize freight capacity or exchange booking information across sales, operations and channel partners. Containers and eventually ships were being loaded with little or no pricing intelligence.

Big 6 energy company wanted to avoid customer disappointment at the experience of having a smart meter installed. These have been promoted as advanced technology that enables customers to manage their energy consumption and lower bills, but customer research showed they didn’t meet customer expectations and customers resented being told they were getting accurate bills...

With the Low-Cost airline market maturing, my client wanted to transform its retail website from a simple booking engine to a complete travel proposition addressing all aspects of the travel planning journey.

The levels of information security risk across federated SABMiller’s landscape varied. There was lack of consistently applied policies and information security measures. The information security awareness amongst the company leadership was inadequate.