The EMEA Managing Director for Transaction Monitoring & Sanctions Investigation Operations and his team did not feel they should conform to the Global strategy to implement Actimize as Case Management system.  They were of the opinion that local and EMEA processes and systems were inherently different to the rest of world.

As Global Programme Manager for Ops change, it was my role to implement Actimize globally.

‘Perception is Reality’; – I have always borne this in mind when trying to change the opinion or reality of others.  To do this I try to use as much factual data/actual reality as possible to convince the other party of my right/their wring.

In this case I created a business case for Actimize implementation in EMEA & Germany working together with the IT teams and third party vendor

Business Case

• Problem Statement
• Analysis of the situation

• • Solution Options – and compared this in our options with the AS IS data that was presented by the Ops BAU team.

• Project Description
• Cost Benefit Analysis
• Recommendation

A strategic road map to implement Actimize in EMEA and Germany was agreed on the basis of my Business case

• Business Case
• stakeholder management

• Accelerated Solution Delivery