The Situation

A large regional newspaper publisher in the UK with turnover of around £200M and publishing around 100 print titles and more than 70 websites was facing challenge of declining subscriber base and month on month lower advertising revenues.

The Task

Using technology as a key enabler, transform the business from being a print to digital newspaper company and improve the subscriber and advertising revenues to maintain a competitive edge as the preferred regional newspaper across all the titles it operated.

The Action / Approach

Areas of impact included:

 

  1. Method – Engagement with business leaders to identify their key challenges and key competitors’ (e.g. Google, Facebook, Gumtree, Groupon and AutoTrader to name a few) offerings.

 

  1. Process – Facilitate design of a new operating model for the business on the principle of digital first. Weekly communication with all relevant stakeholders and employees; monthly communication with the supervisory board.

 

  1. Technology – Market research to find most optimum solutions and technology partners to deliver a fully operating new greenfield solution in less than 12 months.

 

  1. Delivery Style – Selected a prime technology partner to reduce IT spend on legacy systems by 40% and these savings were then used to fund the new greenfield digital platform.

The Result

Applauded by the executive management team, delivered successfully a fully operational greenfield technology solution to support a proof of concept for a fully first of its kind digital newspaper. Secured positive feedback from the subscribers, local communities, local authorities and businesses resulting in continuous growth in the subscriber base and self-service advertising revenues.

Relevant Business Perspectives

Practice