Business & Technology Strategy Alignment + Digital Transformation

A large NORDIC Telco – Unable to see value of their technology investments in my organisations Digital Technology solutions + future business, reputation and threat of penalties.

Fix the perception from the client that my organisations strategic Digital Products were not ‘market ready’ nor able to keep pace with the customers pace of change + communicate value proof points to my client ‘C’ level business stakeholders who were demanding evidence of value actually realised,

1) Brokered and managed the engagement of my organisations Business Unit President to meet customer global CIO

2) Orgnaised and drive several joint ‘product management’ workshops identified roadmap to success

3) Engaged my organisations Product Development and R&D teams to accelerate key product enhancements

4) Identified several key solution adoption successes to convert to value realisation statements

5) Applied sensitivity in reporting issues and success plan to senior client Operations and Business Unit stakeholder (my peer’s)

1) Internal case studies and gained a reference customer for my organisation

2) Publication of several evidenced areas of realised value totalling several £m

3) Recognition of realised value by the client business stakeholders

4) Key product enhancements accelerated to help drive further value agreed with the client