Business & Technology Strategy Alignment/Business Change Transformation

Major UK based Managed Services organisation concerned that their multi-£m investment in my organisations SLM based technologies were not delivering value and were proving difficult to adopt.

Fix the software product adoption issues + prove value points of invested technologies + protect my organisations multi-£m new sale opportunity

1) Ran a product evaluation assessment to develop a current state analysis of the known deployed technologies with reported and proven issues

2) Identified several core gaps in the alignment between actual product capability and client need

3) Engaged my organisations Product Development and R&D teams to accelerate key product enhancements that would ‘unblock’ adoption issues and drive new value realised

4) Re-designed a new ‘product Blueprint’ aligned to my clients 4 year business needs sufficient to proceed with a new multi-£m ELA (Enterprice License Agreement)

1) The clients internal adoption of select technologies rose from a poor 50% to an acceptable 85%

2) £m ELA (Enterprise License Agreement ) renewed on time

3) Able to publish adoption measures to senior client stakeholders for the first time

4) Key product enhancements accelerated to help drive further value for the client