Business Merger – Streamlining, Change and Improvement

As a result of a merger, this programme brought together the legacy ways to purchase all IT hardware and software into a single new process and then over the next twelve months worked with a near-shore outsourcer to define and test a new system which would deliver the process and benefits required by the merger saving about 70m per annum.

Establish a programme to bring the benefits of the merger to the procurement of IT hardware and software for back office, front office and retail businesses.

Initiated the programme, assembled team of subject matter experts, project managers, analysts to define the new process and new system.

Streamlined purchasing of IT hardware and software into the single new process and then collaborated with European outsourcer to define, test and transfer to the new system that would deliver process/benefits required by the merger.

Maintained progress of the delivery over two-year programme, ensuring costs were within control and timescales were achieved.

Rolled out business change, communications and training to 20,000 users, devolving management processes and responsibility, and removing the risk of data breaches by tightening up data control.