Connect planning, briefing, production and delivery to build more consistent and scalable marketing and content operations.

• Clearer briefs, priorities and ownership.
• Fewer unnecessary hand-offs and duplicated activities.
• More consistent production and delivery.
• Better coordination between marketing, creative, production and technology teams.

I map how marketing and content work moves from initial demand through briefing, production, approval, delivery and optimisation.

Working with the teams involved, I identify friction, clarify responsibilities and redesign priority workflows. We test the changes through a focused pilot before agreeing wider implementation.

Indicative timing: 2–3 weeks for the initial review, followed by 4–8 weeks for a focused pilot and priority improvements.

• An agreed scope, budget, priorities and measures of success.
• A named sponsor and access to the people involved in the work.
• Relevant information about commercial performance, delivery, processes and systems.
• Availability for agreed workshops, reviews and decisions.
• Clear ownership of agreed actions within the business.

• Practical recommendations grounded in your business priorities.
• Clear scope, responsibilities and agreed measures of progress.
• Regular communication about delivery, decisions, dependencies and risks.
• Respect for confidentiality and appropriate handling of business information.
• Hands-on collaboration, documented recommendations and an agreed handover.

• Current workflow map and assessment of delivery barriers.
• Revised briefing, prioritisation, hand-off and approval processes.
• Clear responsibilities and an agreed operating rhythm.
• Pilot implementation, performance measures and rollout recommendations.

Network Units enable complete flexibility around any engagement. When using Network Units, clients can swap and change delivery experts, scope and duration of engagements in a frictionless manner with very little notice, in line with the quantity of Network Units purchased. Network Units can be purchased in blocks of any size and at any time and are billed in full at point of purchase.

Project based engagements operate on the basis of agreeing work and any outcomes or milestones for delivery in advance of commencement of any engagement in a ‘Statement of Work’. Prices are fixed for the agreed deliverables and should changes be required, these may incur changes to delivery costs. Payment for Project Based Engagements are agreed on a case-by-case basis, giving consideration to risk, contract value, client payment history, relationship longevity and duration.

A HiveMind Subscription Service enables clients to flexibly engage with HiveMind Expert(s) in line with the subscription purchased. Subscriptions typically run for 12, 24 or 36 months or can also be arranged on a rolling 6 monthly basis. Subscriptions for 6 or 12 months are billed at the commencement of service, with billing for 24 or 36 month contracts taking place on the annual anniversary of subscription commencement.

• Business transformation
• Digital Marketing
• TOM (Target Operating Model)
• change management

• Process Effectiveness & Automation
• Organisational Agility & Effectiveness

• Business Services

• HiveChange