To drive sales and profit growth, a £100M multi-channel fashion company sought to implement a new retail omnichannel software suite, aiming for a seamless cross-channel customer experience, integrated analytics, and a unified supply chain and logistics. The company operated across a siloed store, ecommerce and wholesale structure, with separate IT systems, management and communication channels....
Fixing mistakes and working ahead of schedule
We were building a web app which would be shown to quality testers.
Co-facilitated online games-based learning experience for Microsoft US and Deloitte China
In two separate projects, one for Microsoft US and one for Deloitte China, each needed an online learning experience for distributed teams, to improve teamwork, communication and also problem-solving and decision-making skills.
Turnaround of a loss making heritage and educational charity
I was drafted in as an Interim GM to a charity that manages the world’s oldest mechanised paper mill with a visitor centre where they provide educational programs. The charity turned out to be £2.6M in debt with the banks chasing them as well as having a CVA to contend with. They were approximately three...
Tracking bespoke product pallets helps with contract renegotiation
The logistics function of a large manufacturer was seeing a drop in the return of bespoke-made pallets for a particular global client. These pallets were expensive to produce and the agreement with the client was that after the products had been delivered, the pallets were sent back to the manufacturer immediately so they could be...
National energy supplier: Delivered 35 x FTEs with one RPA robot
This national energy supplier had an issue managing customer debt. Individual customer debt could grow either through customer action or through billing systems not being reliably updated with smart meter data. A large team was manually investigating any suspected affected accounts, they had a backlog of thousands of accounts for review at any point in...
Data Analytics
The bank was assessing possibly security threats and raising incident tickets for threat assessment and allocating resources to remediate potential vulnerabilities and any potential cyber attacks. All processes relating to keep the bank safe from external and internal threats were manual. The bank was looking to reduce time from when the threats were identified to...
Creating Flow at Waters Corporation
Waters Corporation (NYSE:WAT), a global leader in analytical instruments & software with annual revenues of $2.5B, has pioneered chromatography, mass spectrometry, and thermal analysis innovations serving the life, materials, food, health sciences for over 60 years. Employing over 7,800 worldwide, operating directly in over 35 countries, it has 14 manufacturing facilities and products available in...
Setting up data foundations to enable a global leader in solar power generation to scale
Our client (let’s dub them SolarCo) builds and operates utility-scale solar power farms around the world. They are rapidly scaling-up to help meet the rising demand for reliable electricity while supporting the global energy transition to net zero.
