Building the capability to double a retail business in 5 years

As part of their growth strategy, moving from a predominantly UK retailer to a global brand, Superdry had plans to double in size over a 5 year period from 2014, but did not have the ways of working, processes or infrastructure to support that growth. Projects had also typically been run within individual departments, frequently...

Skills:

programme director Business Strategy Retail programme management
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How to Liberate >10% of the Organisation’s time to focus on Added Value Activities

CPO concerned about the organisational challenge to focus staff on strategic, value adding procurement. “Many companies are unaware of how their staff actually spend their time and the proportion of staff time spent on value adding activities. Senior managers are often unaware of how their actions generate non-value adding work.”

Skills:

stakeholder management solution design leadership Data Analysis Change Communications and Engagement People Management
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Category Contract Portfolio Optimisation – 15% fewer Contracts, Saving 10% Staff Time, 5% Costs

CPO receiving complaints from senior business leaders confused about who in Procurement to contact for support and below plan delivery of bottom line savings. Data showed expanded contract portfolios, fragmented procurement support and a time constrained procurement organisation, delaying the completion of value adding activities

Skills:

stakeholder management Category Management Business Change Management & Communication Organisational Design Business & Operational Analysis Data Analysis leadership
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Help me spend £4bn on 18 Programmes across 9 Countries

Programme Director: I’m almost a Billion underspent on my Programme and 9 months late. A large global fund was almost a year into its four year programme and was underspent by quite a large number. The ask was “how can I speed up the programme and increase spend dramatically.” (Global aid money, so increasing spend...

Skills:

Programme Planning Risk Management Creating Teams leadership development
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Developing a Sourcing Strategy for Reverse Logistics to improve relationships, commercial performance and service levels

A Supply Chain faced a number of issues with its Reverse Logistics including: – Poor relationships with its suppliers – Poor financial performance – Poor relationships with Sales and Service – A large number of complaints related to the repair services provided – Service levels below its key competitors

Skills:

Aftermarket Services supplier management Business Strategy Product and supplier selection (RFP) systems thinking
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Implement parliamentary imperative with the enthusiastic support of staff

Client was a high profile ALB (Arms Length Body), tasked with responding to Freedom of Information by publishing information proactively instead of waiting for requests. Staff were used to analysing into custom reports provided to ministers and senior staff of major stakeholders to the ALB.

Skills:

#projects #agile agile delivery Behavioural Change Benefits Management business architecture business analyst
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Rework Outsourced Contract for Cost, Quality and Innovation improvements

The Organisation had got into a long term IT Outsourcing Contract with a Tier I service Provider to manage all of its IT Services. The contract * Included a year-on-year increase in payment for inflation * Did not include any potential benefits due to efficiencies * Technology upgrades not included * Included Infrastructure, Applications &...

Skills:

Right-sourcing and Outsourcing Benefits Management IT Cost Transparency IT Strategic Planning
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Improve Relationships, Confidence & Value Delivered Across the Business

Internal communication among middle-managers in a key department of the Regional Government Office is ineffective, with low commitment from teams to sharing information and collaborating. This is also the case between Top Management with the rest of the organization. People feel excluded from important deliberations; their knowledge and capacities are ignored, they need to express...

Skills:

facilitation empathy building service management Collaborative Intelligence collaboration process improvement
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Optimising Procurement’s Target Operating Model

Following the announcement of a proposed merger of 2 major mobile network operators in Germany, a Post-Merger Integration team was formed. The challenges faced were: – Fundamental differences in the way that products were purchased – Teams & strategy needed to be integrated & an approach aligned with corporate goals – A desire to realise...

Skills:

Behavioural Change Business Strategy systems thinking Post Merger Integrations Post-Merger Integration facilitation
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