This Scottish Utility had terrible capital programme delivery performance, with 20-30% overruns of cost and time. The COO wanted to collaborate with English utilities and suppliers to import a better performance culture, since England had been deregulated for some 10 years already. With the 8 JV organisations signed up in principle, they wanted an independent...

Ontwerpers hebben vaak een haat-liefde relatie met “lorem Ipsum-teksten”. Ze leveren wel eens discussies op. Sommige ontwerpers hanteren immers de ‘content is koning’-filosofie, dus die beginnen met het ontwerpen van een website of mobile app zonder dat ze content hebben om mee te werken. Leverage agile frameworks to provide a robust synopsis for high level...

Delay in the implementation of the computer system to manage public investments of the Peruvian state at different levels of government through the Ministry of Economy and Finance.

The CFO had a vision for a value-adding, cost effective finance function which would improve compliance and also deliver a better service to internal stakeholders. The challenge was that the CFO’s direct reports were fully engaged on business as usual operational tasks and lacked both the capacity and the change management experience to deliver a...

In the immediate aftermath of a global merger of the world largest pharmaceutical manufacturer, work programmes across the organisation were established to develop integration plans and a migration strategy to ensure continuity of business in the ‘new world’ of the combined organisation. In the Supply Chain / Logistics area, new systems were deployed to ensure...

The business planned to transform the end user experience for all contact centres as part of their overall transformation.

The business needed to upgrade their core platform – the previous upgrade had happened 15+ years ago.