Group-wide Finance transformation portfolio for a leading Hospitality client with improved operational processes & digital ERP solutions

The Restaurant Group wished to consolidate & improve their group Finance services operations across the group incl. setup of best practices across Financial management, costs tracking, payment & reporting processes To enable the above a suite of new ERP solutions was procured which would be implemented to replace the current Finance ERP systems & solutions...

Skills:

programme management project management Project Portfolio Management digital transformation change management Finance Transformation ERP cloud technologies agile delivery agile transformation Artificial Intelligence (AI) business and it operational processes Business Cases Business transformation Software as a Service (SaaS) Consultancy delivery lead digital strategy innovation It Strategy IT Transformation PMO process improvement migration integration
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Delivered the design & setup of a group-wide IT eCommerce transformation portfolio incl. improved operational processes & new eCommerce digital trading solutions

An Investment management client (Cairngorm Capital) acquired a number of Merchant trading clients (B2B & B2C) which they wished to integrate into a single eCommerce trading solution To enable the above a group-wide eCommerce digital solution was procured to migrate the acquired businesses which were to be supplemented by centralised operational processes

Skills:

programme management project management Project Portfolio Management change management eCommerce Software as a Service (SaaS) cloud technologies #projects #agile agile delivery agile transformation Artificial Intelligence (AI) business and it operational processes Business Cases Business transformation Consultancy delivery lead digital strategy digital transformation innovation It Strategy IT Transformation PMO process improvement migration integration
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It’s not about the software, it’s about the people

Following the roll out of a new CRM. The challenge was supporting the IT Director switch from an email first culture into a new CRM first. The problem was the MD, who trying to force the CRM to do all the work without changing how the busniess operated. He hadn’t changed the working the style...

Skills:

coaching Operational & Organisational Management
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Your Doctor Film and Media

Web App and Data Warehouse urgently required to track Covid testing and send results, with manual sending of result data.  

Skills:

.net developer Data Architecture Data Management
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Delivered the design & setup of a group-wide IT service & customer support transformation programme incl. improved operational processes & a replacement ITSM solution

As part of a group-wide IT transformation programme L&Q wished to improve the delivery & overall performance of their IT services support & customer engagement/management services To support the above L&Q procured a new, mobile, web-based SaaS ITSM solution (Cherwell) to replace their current support solutions which was to be implemented as part of this...

Skills:

programme management project management Customer Service Management service desk ITSM agile delivery agile transformation Artificial Intelligence (AI) business and it operational processes Business Cases Business transformation change management cloud technologies Consultancy delivery lead digital strategy digital transformation innovation It Strategy IT Transformation PMO process improvement Project Portfolio Management migration integration
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Delivered the transformation & migration of business-critical systems & Citrix applications to Azure cloud solutions as part of a group-wide Cloud transformation programme

As part of a group-wide Transformation programme Croydon council setup a private Azure cloud solution into which they wished to migrate their business-critical systems, services & data The goal was to improve the performance, stability & security of the systems for staff & customers as well as enable remote & mobile access utilisation of business...

Skills:

programme management project management IT Transformation migration Systems Integration data migration #projects #agile agile delivery agile transformation Artificial Intelligence (AI) business and it operational processes Business Cases Business transformation change management cloud technologies Consultancy digital strategy digital transformation innovation It Strategy PMO process improvement Azure infrastructure Procurement APIs and micro-services
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