Turnaround of a loss making heritage and educational charity

I was drafted in as an Interim GM to a charity that manages the world’s oldest mechanised paper mill with a visitor centre where they provide educational programs. The charity turned out to be £2.6M in debt with the banks chasing them as well as having a CVA to contend with. They were approximately three...

Skills:

Business Change Management & Communication Business Optimisation Change Negotiating
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Igniting Creativity and Collaboration: Steering Teams towards Efficiency and Business Growth

An FMCG company with an extensive lineup of over 15 brands, produced across three plants, was encountering difficulties. Its vast portfolio and diverse efforts spread across multiple projects resulted in insufficient funds for ATL and BTL initiatives to drive key brands. Internal teams were primarily focused on their individual objectives, leading to a lack of...

Skills:

Workshop facilitation Remote workshop facilitation creative problem-solving Process Analysis Business & Operational Analysis leadership Consumer Goods
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Tracking bespoke product pallets helps with contract renegotiation

The logistics function of a large manufacturer was seeing a drop in the return of bespoke-made pallets for a particular global client. These pallets were expensive to produce and the agreement with the client was that after the products had been delivered, the pallets were sent back to the manufacturer immediately so they could be...

Skills:

analytics Reverse Logistics Productivity Improvement
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National energy supplier: Delivered 35 x FTEs with one RPA robot

This national energy supplier had an issue managing customer debt. Individual customer debt could grow either through customer action or through billing systems not being reliably updated with smart meter data. A large team was manually investigating any suspected affected accounts, they had a backlog of thousands of accounts for review at any point in...

Skills:

Process Analysis business analysis business and it operational processes process automation process improvement Project delivery
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Revamping Inventory Management: A Digital Transformation Journey Yielding £400m in Savings

Engaged as a systems integrator on the Control Period’s IT Framework, the company was tasked with the Order and Inventory Management Portfolio of a nationwide spare parts supply management system.

Skills:

account management Behavioural Change Business & Operational Analysis business and it operational processes Business Model Design Business Case Business Restructuring Change Communications and Engagement Cost-benefit analysis Data Management stakeholder management
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Organisational Change Journey

The client is a Japan-owned high-street retailer organisation that operates 37 stores across 10 European markets. Their headquarter is in London and the new GM had just created a brand new leadership team, bringing in senior-level expertise from outside the business to help drive a business turnaround, increase profitability and launch a new strategy.

Skills:

Organisational Development Behavioural Change Business Change Management & Communication Workshop facilitation leadership development TOM (Target Operating Model)
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Innovation for a technological consultancy

The client is a traditional technically based consultancy. The problem they had was that their offering was based on simply improving their customers operations by simply implementing new methods. Typically, helping the client to push their staff to achieve higher targets through efficiency and technology. This organisation realised that simply doing this often did not...

Skills:

innovation innovation management Design Thinking Systems Thinking for Service, Vanguard Trained organisation design Business transformation Management Development Behavioural Change Change
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