The Head of Ops for this large Pharma Dat company needed a new sales process building within their CRM. They had ineffective MI reporting, Long, manual processes and zero automation.
Digital Transformation Drives 5x Enhanced Collaboration for a Major Asian Development Bank
A renowned international development bank based in Asia sought to cultivate a more collaborative and productive workforce.
Digitally Enabled Transformation: Enhancing Productivity and Collaboration
A National Penal System Provider was on the brink of a major digital transformation, aiming to prepare its workforce for digital and cloud-enabled new ways of working.
Preparing People for Major Technology Transformation
World leading scientific organisation needed to prepare its people for a major technology transformation
PE-backed scale-up’s 10x growth to become a unicorn after IT/Product transformation
Newly hired CTO of a PE-backed, InsureTech-wannabe inherited an IT department that was underperforming the business to the point where outsourcing was being considered. Executives and investors were frustrated at the situation 2 years into the 5 year PE investment cycle.
Securing Online Access: Enhancing Customer Engagement and Reducing Fraud
The Department faced a challenge in improving the online access uptake by millions of customers. There was internal scepticism about the feasibility of a safe approach that would encourage customers to transact more online, thereby driving efficiencies, reducing fraud, and enhancing overall service.
Change approach as an integrated part of continuous improvement
A global manufacturing client delivering a vast amount of large scale transition, transformational and continuous improvement projects annually in the £Ms. Lacked consistency in delivery methods, embedding change, and struggled to demonstrate benefit realisation and justify the high costs.
Enhancing Efficiency through Process Automation & Finance Transformation
A Financial Director (FD) of a large insurance company required a comprehensive evaluation of finance processes across the business. The aim was to identify areas for improvement and create a roadmap for implementing the recommended changes.
Recovery of Stalled D365 CRM and Adobe Campaign Implementation for Major Housing Charity
Shelter, a major UK housing charity, had a stalled D365 CRM CE and Adobe Campaign Marketing implementation that had lost momentum, governance and stakeholder confidence. The programme covered Donors, Fundraising and Events functions and carried a fixed go-live deadline. The MSP supplier relationship had deteriorated and internal stakeholder engagement had broken down. A large scale...
Successful Recovery and Closure of Stalled PFI Property Management Contract – 4,000 Properties, Fixed Deadline
Islington Borough Council needed to close a complex Private Finance Initiative (PFI) Property Management Contract covering 4,000 properties with 16 years of legacy data across 40+ data sources. The programme was stalled — insufficient programme management expertise, technical gaps in the internal team and inadequate supplier engagement had put the fixed contractual go-live deadline at...
