DHL Logistics wanted to design, develop and roll-out a strategic IS application product capable of replacing various legacy and fragmented applications that supported their existing small parts express (3PL) logistics business. This application would cover all transaction processes between DHL and their major small parts logistics customers as well as providing a foundation to easily...
Retail Strategy & Enterprise Architecture change for Mobile Phone & Telecommunication company.
As an associate consultant working for CVL Retail Management Consultants, he provided services as a Strategy Consultant & Enterprise Architect for O2 Telefonica. The assignment focused on addressing the need to scale O2’s current systems strategy to meet the increasing demands of their stores and multi-channel retail strategy. O2 Telefónica UK was at a...
Cyber Essentials Certification
Cyber Essentials is an effective, Government backed scheme. Deigned to help organisations, whatever the size, manage and employ security measures against a whole range of the most common cyber attacks.
Cyber Essentials Certification
Cyber Essentials is an effective, Government backed scheme. Deigned to help organisations, whatever the size, manage and employ security measures against a whole range of the most common cyber attacks.
EDF Kraken Transformation
EDF was spending £40M annually to maintain SAP, resulting in high operational costs and a lack of competitiveness in a price-sensitive market. They struggled with recruiting and retaining talented engineers due to the monolithic nature of their systems. The inefficiencies were severely delaying customer-facing updates, with some projects taking years to deliver, bringing the business...
TalkTalk COVID reaction
TalkTalk was developing a new customer journey to enable Full Fibre to the Premises (FTTP) installation. The project had multiple dependencies, including a high-profile, multi-million marketing campaign. Then, the COVID-19 pandemic struck, creating significant challenges for the team and the project’s delivery.
Transformation Consultant and Interim Manager
Business consulting in Transformation through Operational Excellence, Lean & Six Sigma, Systems integration, Project Management and Advisory
Transforming Vodafone from a UK ‘Voice’ company to a Global Data focused Giant through Innovation and a ‘Hero Product’
Vodafone was a UK success story in Mobile Telecoms, and looked to expand its market reach Globally. In 1999, when I joined, the Global market expansion was indirectly progressed through partnership agreements with a German industrial conglomerate – Mannesmann. Every local Vodafone Mobile operator Partner. remained Independent and maintained its own Brand, Products and Commercial/operational...
Set up multi-year partnership with a client in a new industry vertical
Situation: A Partnership Deal had stalled between a global professional services firm and a global telecoms client as they were uncertain how our two organisations could work together effectively in a new domain (healthcare industry vertical) and what types of connected healthcare propositions we would jointly take to market. I received the call to help...
