The CIO of a Fortune 500 firm needed to ensure that his aggressive multimillion dollar investment into digital transformation would transform the technically agnostic business organisation into an effective digitally fluent group. The pandemic had forced this leading organisation to suddenly invest heavily in new digital tools to ensure business owners could be effective and...
National energy supplier: Delivered 35 x FTEs with one RPA robot
This national energy supplier had an issue managing customer debt. Individual customer debt could grow either through customer action or through billing systems not being reliably updated with smart meter data. A large team was manually investigating any suspected affected accounts, they had a backlog of thousands of accounts for review at any point in...
Setting up data foundations to enable a global leader in solar power generation to scale
Our client (let’s dub them SolarCo) builds and operates utility-scale solar power farms around the world. They are rapidly scaling-up to help meet the rising demand for reliable electricity while supporting the global energy transition to net zero.
Case Study 2: Amply Assuring Assessor™ from Cybility overcomes staff resistance to sharing cybersecurity issues
A nationwide technology organisation was confronted with increasing ransomware threats with no plan, tools, or staff in place to combat them. Its intellectual property, as well as that of its customers, was at stake.
Cybility’s virtual Chief Information Security Officer (vCISO)
Get trusted security leadership with a dedicated virtual CISO to guide your strategy and operations. Our retained engagement offers tailored expertise when you need it.
Collaborative Service Design WITH customers
Yorkshire Water provide and maintain water and waste services to over five million people. They want to increase the use of self-service online/via their app in line with customer needs.
Operational Readiness
Both organisations had existing business units that dealt with customer interactions for their own Business Retail Water Clients – these were to be transitioned to the new site & systems, with minimal BAU impact. The new business was to take the best of the existing operations, but was built around a new way of working...
Product Owner – RegTech in Energy – an industry first!
An energy regulations company wanted to develop digital capabilities to better improve customer experience by making thousands of pages of regulatory content easier to find.
Value leakage diagnostic and remediation service
Proven approach to surfacing and unlocking value for clients from value leakage (typically process, systems, data issues) using an array of consulting and data analytics techniques.
Value leakage diagnostic and remediation service
Proven approach to surfacing and unlocking value for clients from value leakage (typically process, systems, data issues) using an array of consulting and data analytics techniques.
