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This blog post explores how your org design decisions impact organisation productivity and what signals might help you to understand if your teams are aligned to purpose. In my work across large-scale software development organisations I’ve observed a number of different ways that teams are commonly structured and organised…
Over the course of this five-part series, I’ve talked about the value of collaboration for making enterprises more successful and the role played by communications technologies to make this possible. Conversely, I’ve also looked at the challenges facing IT to fully leverage today’s collaboration solutions along with how the dynamics of enterprises act as inhibitors against these intentions.
Last week I attended part of this event in Orlando, and here are my takeaways – better late than never. I’ve been in moving mode all month, and that explains my short visit to Genband, as well as the delay getting this posted. I try to share my thoughts here when attending industry events, and this time around, I need to add a couple of caveats.
Ever since consumers started bringing mobile phones into stores as part of their shopping experience, retailers have been scrambling to keep up. Shoppers armed with smartphones now have more access to price, availability, and product descriptions than even the most trained and knowledgeable store employee. Consumers are increasingly impatient with a store experience that feels disconnected from the digital experience.
We’re at chapter 15 of Kanban from the Inside, on economic approaches to flow. This excerpt expands on the third of three principles of Real Options as identified by Chris Matts and Olav Maassen: Options have value, options expire, never commit early unless you know why.
There are currently over 1 billion smart phone users on the planet and they are changing the shopping experience in powerful ways. Omnichannel refers to a consistent consumer shopping experience, regardless of where one chooses to buy, in the store, via the web or more and more, in combination. Whether it’s a PC, tablet, smart […]
The post Customer Behavior Is Changing. You Can Keep Up! appeared first on Advantage Technology Solutions.
Fuze, a cloud video conferencing company announced the acquisition of LiveMinutes, an online team workspace platform, as well as $20 million in additional funding from Hermes Growth Partners. With LiveMinutes, Fuze will expand its platform to include persistent project workspaces for distributed teams so they can stay connected, create and share content, meet together live and maintain context across the lifecycle of a project.
This is part 5 of an on-going series on the history of omni-channel. Part 1 addressed the point when customer centricity and “cross-channel” (the early days of omni-channel) first merged and became the foundation of what most people mean when they say omni-channel today. Part 2 talked about the tipping point of executive awareness, when online sales become big enough that they become more than just the online equivalent of a large or flagship store – and the implications this had on executives looking after the store business. Part 3 looked at the point when retailers realized the store was in trouble.
Competitive advantage has been a great buzzword for a long-time. That is something any company in an established market is searching for. And I suppose that makes sense in a world, where USP means Unique Selling Proposition rather than Service (not to mention Value). Companies that create true value through customer-centric efforts will have automatically a competitive advantage. Simply, clients will perceive them more valuable than other options in the market.
Have you ever felt exhausted at the end of the day, knowing you worked your butt off and yet wondering what the heck you actually accomplished or, worse yet, wondering why nothing has been crossed off your “to do” list? It’s frustrating to say the least. Here are seven strategies guaranteed to increase your productivity…