What’s The Buzz? – “Sakura” and Culture Transformation

“Samazamano Koto omoidasu Sakurakana” – Many things, the cherry blossoms put me in mind of by Matsuo Bashou (the creator of Haiku) Cherry blossoms are a symbolic flower of the spring, the fleeting nature of life, and a time of renewal. The sakura, or cherry blossom, holds special significance in Japanese culture. While North American…

Got Feedback? Don’t Wait To Give It!

I believe every manager wants to be the best they can be, but busy schedules, and conflicting priorities can get in the way. So I thought – “why can’t a piece of simple software handle all the boring/routine administrative tasks, and give managers nearly automatic insight into the state of their team?” I sat on this idea for over 2 years, and decided in late 2015 I had to pursue it.

HOW MANY TIMES A DAY ARE YOUR EMPLOYEES THINKING, “WTF?!”

When an entrepreneur starts a company, he or she often has a very clear vision of what he wants to accomplish with the organization – what I call the “organizational vision.” As the company grows and more people are hired, the tasks of space planning (facilities) and people (HR) get further and further away from the leader, and from their core vision that drove the early days

Allez! Allez! Innovation

I was talking with an associate the other day about supporting teams in adopting an innovation mentality.

This goes beyond just a one-off solution, a brainstorm or company hack-day, the challenge is making innovation part of the culture so it becomes just the way in which we operate.

Proactive Customer Service

Our latest whitepaper which has been co-written with leading customer experience expert, Adrian Swinscoe, on how to ‘transform your customer experience by making your customer service proactive‘.

FIVE THINGS I LEARNED ABOUT FACILITATION FROM MY SPINNING INSTRUCTOR

In 2014 I fell in love with spinning. I straddled the Schwinn for the first time on June 1st. A year later, I am a believer. I am not a church-goer, but the place where I spin, Reve, has become my religion, and my favourite instructor, Carolyn, is my pastor.

After a few sessions with her, it dawned on me why I am so enamoured with her teaching style. I recognised techniques she uses that are equally important in skilful facilitation.

Coworking: Two Lessons For Corporate Leaders

Coworking is now recognised as more than a passing trend; the movement is rapidly growing and evolving. Why do people love it so much and what can we learn about coworking that might influence our everyday work experience inside a more conventional company? I had an opportunity to talk with the owner of the largest coworking company in Northern New England and this is what I learned.